AR/AP Manager

Achieve Financial Excellence

• Lead and manage the collections process, including direct interaction with customers on past due balances and reporting on account status
• Partner with Sales to proactively manage credit risk and resolve customer disputes
• Drive process improvements and automation in invoicing, cash application, and dispute tracking
• Manage credits, debits, write-offs, and other accounts receivable activities, ensuring proper accounting and documentation

Operate Efficiently

• Oversee accounts payable processes, ensuring timely and accurate processing of invoices and payments
• Maintain complete and accurate vendor and supplier information to support proper payment execution
• Compile, analyze, and report financial information to management

Enhance Processes

• Evaluate cross-functional processes to identify and implement improvements that streamline workflows, enhance efficiency, and support scalability
• Drive automation and efficiency within Epicor P21, DocRecord, or similar systems to improve productivity, accuracy, and overall process performance
• Develop, implement, and continuously improve policies, procedures, and system controls to enhance accuracy, consistency, and compliance
• Establish and maintain approval workflows and system controls that support appropriate levels of authority, accountability, and process consistency
• Partner cross-functionally with Finance, Operations, Supply Chain, and IT to support system enhancements, process improvements, and effective adoption of new tools and workflows
• Improve invoice processing accuracy and cycle time, including invoice receipt, entry, and validation

Secure Your Future

• Monitor daily cash activity and resolve discrepancies in a timely manner
• Analyze payment and collection trends to support liquidity planning and financial decision-making
• Maintain accurate remittance and banking information
• Partner with Finance to improve cash flow forecasting and working capital visibility, including analysis of projected collections, supplier payments, and payment trends

Build Strong Teams

• Lead, develop, and manage Accounts Receivable and Accounts Payable staff, including hiring, training, motivating, and evaluating team members
• Establish clear performance expectations and goals; facilitate and support team members in achieving objectives
• Foster a culture of accountability, collaboration, and continuous improvement within the team
• Monitor team performance and address gaps through training, process improvements, and performance management

Grow Together

• Proficiency in Microsoft Office applications, particularly Excel
• Experience with Epicor or comparable ERP systems
• Strong analytical, mathematical, and problem-solving skills
• Solid understanding of how Accounts Receivable and Accounts Payable transactions flow through the general ledger, including subledger reconciliations, accruals, and period-end close processes
• High attention to detail with the ability to meet deadlines in a fast-paced environment
• Excellent verbal, written, and interpersonal communication skills
• The ability to gather, analyze, and present data effectively
• Strong organizational skills with the ability to prioritize and delegate responsibilities
• The ability to build and maintain positive working relationships across all levels of the organization
• Adaptability and flexibility in a dynamic work environment

About General Fasteners Company

Founded in 1952, General Fasteners Company is a full-service distributor of Fasteners and Assembly Components. We excel at providing great products, superior customer service, customized Vendor Managed Inventory (VMI) programs, product testing, and engineering solutions for our valued customers. Our company culture plays a large part in our success. With 11 locations in North America, General Fasteners Company continues to provide these services to numerous companies throughout North America. General Fasteners Company continues to find new and innovative ways to service our customers as we carry on the traditional values on which our company was founded. After 70 years, we continue to be a privately held Michigan corporation dedicated to helping our customers reach their strategic goals through inventory solutions. We believe that happy, talented employees add value to our company. We do our best to hire friendly, down-to-earth people who make good team members. We also promote a healthy work-life balance and personal development.

Join Our Team

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this customer service job, please fill out our initial mobile-friendly application. We look forward to meeting you!

Powered by JazzHR