AR/AP Manager

Responsibilities

• Manage the full accounts receivable cycle, including billing, collections, account reconciliations, and customer account maintenance.
• Oversee accounts payable processes, including invoice review, approvals, and payment coordination.
• Monitor aging reports, follow up on outstanding balances, and help improve cash collection efforts.
• Investigate and resolve billing discrepancies, payment issues, and customer inquiries.
• Partner with internal stakeholders across finance, operations, customer service, and sales to address account-related matters.
• Prepare AR aging, collections, and cash flow reports for management.
• Maintain accurate documentation and ensure financial records are up to date.
• Identify opportunities to improve billing, collections, and AP processes, increasing efficiency and strengthening internal controls.
• Cook up with internal and external teams to ensure timely resolution of outstanding issues.

Qualifications

• 3+ years of experience in accounts receivable, billing, collections, or a related accounting function.
• Experience managing customer accounts, aging reports, and collections activities.
• Strong understanding of billing systems and financial processes.
• Excellent communication skills with the ability to work cross-functionally and build relationships.
• Strong analytical and problem-solving abilities.
• Detail-oriented with the ability to prioritize multiple responsibilities in a fast-paced environment.
• Proficiency with Excel and accounting or ERP systems.

Preferred Qualifications

• Experience with Salesforce or similar CRM platforms.
• Experience with billing or revenue management systems.
• Telecommunications, technology, subscription-based, or recurring revenue industry experience.
• Previous experience supporting process improvement initiatives or system optimization projects.

Additional Information

• Hybrid schedule within the New York City area.
• Contract opportunity with potential for long-term growth.
• Collaborative, evolving environment with exposure to senior leadership and opportunities to contribute to operational improvements.