AR Administrative Assistant

About the role

Provide administrative support to the Accounts Receivable department.
Process and route incoming owner and resort correspondence.
Maintain accurate owner account information and database records.
Create, update, and route internal cases to ensure timely resolution.
Collaborate with internal teams to maintain efficient communication and case processing.
Sort, scan, copy, file, and securely manage physical documentation.
Support digital recordkeeping and document retention efforts.

Responsibilities

• Execute owner address updates and manage returned mail processes.
• Prepare, compile, verify, and enter data using established procedures.
• Navigate Salesforce queues and support workflow management across multiple departments.
• Support digital recordkeeping and document retention efforts.

Requirements

• High school diploma or equivalent required.
• 1+ years of administrative, clerical, customer service, data entry, or related experience.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time management skills.
• Able to multitask and prioritize effectively in a fast-paced environment.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.
• Experience with Salesforce or similar CRM/database systems preferred.
• Previous Accounts Receivable, Finance, Accounting, HOA, hospitality, or property management experience is a plus.

Qualifications

High school diploma or equivalent required.

Skills

• Administrative support
• Data entry
• Customer service
• Organizational skills
• Attention to detail
• Microsoft Office Suite proficiency
• Experience with Salesforce or similar CRM/database systems

Benefits

Build the Future: Help support the financial operations that keep our resorts and owner communities running smoothly while contributing to an organization transforming the vacation ownership industry.
Impact That Matters: Your work directly supports owner satisfaction by ensuring account information, correspondence, and documentation are processed accurately and efficiently.
Innovation at Scale: Leverage modern technology platforms and digital workflows, including Salesforce, to support a growing portfolio of resorts and owners nationwide.
Culture of Growth: Join a collaborative team where attention to detail, initiative, and professional development are valued and encouraged.

Pay

TBD

Schedule

Varies