Aquatics PT Pool Tech Assistant #JR100393

Summary Incumbents in this classification are responsible for managing civic facilities box office and related staff. Essential Functions Supervises box office staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations. Manages the day-to-day operations and activities of the civic facilities box office, which includes: planning, coordinating, administering, and evaluating processes, procedures, systems, standards, and/or service offerings; ensuring compliance with Federal, State, and Local laws, regulations, codes, and/or standards; and, working to integrate and coordinate service areas. Manages the ticket sales and event reservations functions by supervising, through a subordinate, the operations of the box office, telephone room and receptionist areas. Prepares and executes settlement statements, box office statements, and contracts; assists in closing out events, preparing collections reports and verifying concession sales. Prepares invoices for facility users; prepares deposits for ticket sales, facility rentals and concessions. Performs a variety of facilities management activities for and during events, which includes: scheduling ushers and security; coordinating opening and closing arrangements; resolving problems and complaints from the general public; and approves ticket refunds. Schedules events and contacts potential users regarding use of facilities. Confers with promoters and company managers regarding event arrangements; provides final information on final ticket wraps, series sales, marketing information for upcoming event. Enters and updates event information in computerized ticketing system; assembles and disseminates event information in box office and telephone room. Serves as house manager during events; coordinates and manages concerts, meetings and events as assigned/ Performs other duties as assigned. Minimum Qualifications Bachelor’s Degree in Business Administration and four years of facilities management and financial accounting experience. Supplemental Information Must have a valid class D driver’s License. For current City employees only. 09-00005JLS The City of Chattanooga has a competitive benefit plan including the following: Generous defined benefit pension plan; flexible personal leave plan; employee wellness plan; free term life insurance and an accidental death or dismemberment policy; other benefits include tuition reimbursement, flexible spending accounts and an employee assistance program. 01 Are you a City employee? YesNo 02 What is your educational background? I have a bachelor's degree in Business Administration.I have an associate degree in Business Administration.I have a non-relate degree.I have a GED/High School diploma.I have no degree. 03 How many years of experience do you have working in facilities management and financial accounting? I have five years of experience working in facilities management and accounting.I have four years of experience working in facilities management and accounting.I have three years of experience working in facilities management and accounting.I have two years or less experience working in facilities management and accounting.I have no experience working in facilities management and accounting. Required Question