Aquatics Attendant

About the role

The Aquatics Attendant is responsible for maintaining a safe, clean, and welcoming environment while providing excellent service to members and guests at the club’s pool facilities. This position is responsible for providing friendly and attentive service, ensuring pool areas are properly maintained, monitoring supplies and cleanliness, and supporting a positive member and guest experience.

Responsibilities

• Maintain the cleanliness and appearance of the pool area by removing towels, trash, and personal items left by members, guests, and employees.
• Reset and straighten pool furniture at the start of each shift, throughout the day, and before closing.
• Greet members and guests warmly, assist with check-in, and verify membership or access as needed.
• Collect and submit pool-related revenue, charge slips, and other required documentation each day in accordance with club policies and procedures.
• Monitor the safety of members and guests in and around the pool during posted hours and special events; enforce all pool rules and club policies to ensure a safe environment.
• Build positive relationships with members by learning and using their names, providing attentive service, and fostering a welcoming atmosphere.
• Complete all daily assignments and side work as directed, ensuring pool operations run smoothly and meet club standards.
• Assist with setting up lounge chairs, umbrellas, and towels, and provide basic support to lifeguards and other staff as needed.

Qualifications

• High school diploma, GED, or equivalent.
• Previous experience in aquatics, hospitality, and/or customer service experience preferred.
• Ability to stand, walk, swim, and remain alert for extended periods.
• Ability to work outdoors in varying weather conditions, including heat and sun exposure.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, and bending as needed to perform rescues or assist members/guests.
• Able to lift, carry, push, and pull up to 100 lbs. occasionally, including during water rescues when moving equipment.
• Effective communication skills, including the ability to hear, speak clearly, and maintain sufficient visual acuity to monitor swimmers and identify safety concerns.

Benefits

We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)

Pay

Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked.

Schedule

Attendance requirements for this position as outlined in the weekly schedule. Additional hours are required to meet deadlines for the position, including weekends and/or holidays.