Aquatic Program Leader - Parks & Recreation

Class Summary

The Aquatic Program Leader oversees the daily operations of the assigned aquatic center(s), including planning and coordinating aquatic programs and activities. This position maintains records such as registrations, attendance, financial reports, and facility usage. The role also supports staff training and supervision, assists with public training programs, and contributes to the assessment and implementation of aquatic programs and services.

Essential Duties

• Instructing clients on the fundamentals of the assigned Parks and Recreation programs
• Engaging in daily public interactions with patrons and external entities to create lasting relationships and positive customer experiences, including assisting citizens with questions and concerns regarding Aquatic Programming
• Aiding in marketing assigned programs by speaking at events, distributing flyers, and writing newsletters
• Processing registration forms and completing refund requests
• Maintaining records and other documentation regarding daily program activities and operations such as class registrations, attendance records, deposits and financial reports, and facility usage
• Maintaining ongoing internal communications through various forms, such as email, phone, and other technologies, including meeting participation and follow-up involvement
• Aiding in instructor and staff scheduling across sites and differing programs in a manner that maintains safety and quality of service
• Working towards positive and engaging staff experiences to maintain staff retention and morale, to drive quality of service and maintain staffing numbers with high levels of experience
• Performing other duties of a similar nature or level

Public Speaking

• Assisting with staff trainings, volunteers, and Community Partners by engaging in presentations and verbal and written communications, as well as guiding groups or individuals
• Participating in staff meetings, Community Partner meetings, etc.
• Interacting with customers and collaborating with other departments to support daily operations

Grade & Salary

The grade for this position is B221. The salary will be dependent on education and experience. Effective 4/11/2023, this position is eligible for the Employee Referral Program.

Minimum Qualifications

• Associate degree in parks and recreation, health and human services, or senior services AND
• One (1) year or more experience working in a recreation setting as a Pool Operator/Aquatic Facility Operator.
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.
• Valid Driver’s License

Certifications Required Within 6 Months to 1 Year of Hire

• CPR Certification (within 6 months)
• First Aid Certification (within 6 months)
• Lifeguard Training Certification (within 1 year)
• Water Safety Instructor Certification (within 1 year)
• Pool Operator/Aquatic Facility Operator Certification (within 1 year)

Additional Information About Gwinnett County

For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here .
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change. For more information about this department, please click here .

About Gwinnett County

Welcome to Gwinnett County Government
Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more.
Careers with impact
Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners.
The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.
Exceptional Benefits
Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.
World-class community
More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.
Gwinnett County is an award-winning employer!
Atlanta’s Healthiest Employer by Atlanta Business Chronicle
Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:
Hiring Process FAQs
Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.
Reasonable accommodations for qualified individuals with disabilities may be requested.
If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or HREmployeeRelations@GwinnettCounty.com.
This email is only for accommodation requests; for questions related to job postings, use jobs@gwinnettcounty.com.