Apprenticeship Liaison Officer

Location: Bedford College – Cauldwell Street Campus. This is a UK based contract; you must have the Right to Work in the UK. Sponsorship is not available.

About The Role

We are currently seeking an Apprenticeship Liaison Officer to join our Apprenticeships department at The Bedford College Group.

• Apprenticeship Enrolment & Compliance - Manage and support the end-to-end apprenticeship enrolment process, carrying out compliance checks, verifying eligibility, maintaining accurate records, and ensuring adherence to ESFA funding rules and college policies.
• Funding, Systems & Data Management - Reserve apprenticeship funding, resolve Apprenticeship Service data issues, manage enrolment documentation and OneFile accounts, register learners with EPAOs, and produce accurate reports to support audits and performance monitoring.
• Stakeholder Support & Communication - Work closely with employers, Business Development, Training Coordinators, Registry and Maths & English teams to ensure apprentices are enrolled efficiently and receive timely support throughout the onboarding process.
• Administration, Quality Assurance & Continuous Improvement - Support internal and external audits, maintain documentation, respond to apprenticeship enquiries, monitor service standards and KPIs, and contribute to process improvements across apprenticeship operations.
• Collaboration, Flexibility & Professional Standards - Support activities across multiple campuses, assist with events and examinations, adapt to changing priorities, and promote safeguarding, equality, diversity and inclusion, health and safety, and ongoing professional development.

Requirements

• Qualifications & Administrative Expertise - Holds relevant GCSEs and business administration/ICT qualifications, with proven experience in office administration, data entry, report production, business correspondence, and the effective use of Microsoft Office applications.
• Data Management & Organisational Skills - Skilled in maintaining accurate records, producing reports and data analysis, managing multiple priorities, meeting deadlines, and creating efficient systems and documentation processes.
• Communication & Customer Service - Experienced in handling enquiries from a wide range of stakeholders, providing accurate information and advice, and delivering a professional, high-quality service to learners, employers, and colleagues.
• Problem Solving, Teamwork & Professional Development - Demonstrates strong interpersonal skills, initiative, adaptability, continuous learning, effective problem solving, and a positive contribution to team success and organisational objectives.
• Flexibility, Safeguarding & Professional Conduct - Willing to work across multiple campuses and remotely, committed to understanding apprenticeship processes, and dedicated to safeguarding children and young people while maintaining appropriate professional boundaries.

About The Bedford College Group

The Bedford College Group was formed in 2017 following the merger of Bedford College and Tresham College and is now the largest provider of education in the South East Midlands, with over 15,000 students passing through our doors each year. Today, the Group is made up of a family of colleges across Bedfordshire and Northamptonshire: Bedford College, Central Bedfordshire College and Tresham College in the towns of Bedford, Dunstable, Leighton Buzzard, Corby, Kettering and Wellingborough; Shuttleworth College, a specialist land-based college; The Bedford Sixth Form; The Corby Sixth Form; and the National College for Motorsport alongside Silverstone race circuit. To widen accessibility to education and training, the Group also has community-based Learning Centres in Bedford, Corby and Kettering which offer IT training.

Pay

Salary is between £24,552 and £26,754 per annum, dependent on experience and qualifications.

Schedule

37 hours per week – 52 weeks per year.

Benefits

• 27 days annual leave plus Bank holidays
• People’s Pension
• Retail and Leisure Discounts
• Excellent professional and personal development opportunities, including accessing college courses

Values

Successful candidates must demonstrate alignment to our organisational VISION values:

• Valuing Teamwork - We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
• Improving Continuously - We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
• Student Centred - At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
• Inclusive - We celebrate differences and diversity, recognising that we can learn from each other.
• Open and Caring - We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage with and support each other.
• Nurturing Education Excellence - We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.

The successful candidate will be subject to an enhanced DBS check and satisfactory references. This post is exempt from the Rehabilitation of Offenders Act 1974.