Apprentice Optician - STORE NAME

About the role

Warby Parker is searching for skilled and enthusiastic Apprentice Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about—helping people see! In this role, you'll become an expert on our brand and our glasses. Whether you're helping longtime Warby Parker fans or first-time wearers, you'll deliver extraordinary customer service to leave them excited and confident about our glasses. Along the way, you'll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. You'll also expand your current skill set with a slew of career-advancing resources and benefits. Our ideal candidate is a lifelong learner who's eager to help Warby Parker grow.

What you'll do

• Work directly with a mentor who is either a licensed optician (in licensed states) or a certified optician (in non-licensed states) to learn how to meet customers' eyewear needs
• Learn how to take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
• Learn how to check that our finished eyewear meets our optical standards, as well as customer requirements and requests
• Develop the expertise to explain prescription terminology and product offerings to customers
• Work with your team to make sure all customers receive exceptional service
• Learn how to help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
• Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
• Represent our brand to help educate others and get them excited about our values and mission

Who you are

• Interested in working in a medical-oriented role to help people see
• Passionate about working with people
• A hands-on problem solver who's excited to learn a new technical skill
• A clear, effective, and professional communicator
• Dedicated to going above-and-beyond to help customers (and your team!)
• An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
• Extremely detail-oriented and capable of juggling a wide range of responsibilities
• Open-minded—you're constantly learning and challenging what you know
• Someone who takes your work very seriously, but not yourself

Compensation

In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data. Non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.

Benefits

Full-time employees

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave (accrued at a rate of 1 hour per every 26 hours worked in WA)
• 1 Paid Holiday
• Vacation days per year (5-10 after waiting period, depending on tenure and hours worked in WA)
• Retirement savings plan (401(k))
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more

Part-time employees

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked in WA)
• And more