Apprentice Optician - Brookside Shops

About the role

Warby Parker is searching for skilled and enthusiastic Apprentice Opticians to join our growing team of in-house optical all-stars and play an integral part in helping people see. In this role, you'll become an expert on our brand and our glasses. Whether you're helping longtime Warby Parker fans or first-time wearers, you'll deliver extraordinary customer service to leave them excited and confident about our glasses. Along the way, you'll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. You'll also expand your current skill set with a slew of career-advancing resources and benefits.

Responsibilities

• Work directly with a mentor who is either a licensed optician (in licensed states) or a certified optician (in non-licensed states) to learn how to meet customers' eyewear needs
• Learn how to take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
• Learn how to check that our finished eyewear meets our optical standards, as well as customer requirements and requests
• Develop the expertise to explain prescription terminology and product offerings to customers
• Work with your team to make sure all customers receive exceptional service
• Learn how to help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
• Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
• Represent our brand to help educate others and get them excited about our values and mission

Requirements

• Interested in working in a medical-oriented role to help people see
• Passionate about working with people
• A hands-on problem solver who's excited to learn a new technical skill
• A clear, effective, and professional communicator
• Dedicated to going above-and-beyond to help customers (and your team!)
• An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
• Extremely detail-oriented and capable of juggling a wide range of responsibilities
• Open-minded—you're constantly learning and challenging what you know
• Someone who takes your work very seriously, but not yourself
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Benefits

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave
• Paid holidays
• Vacation days per year
• Retirement savings plan (401(k))
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

Some benefits of working at Warby Parker for part-time employees:

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave
• And more (just ask!)

Pay

Warby Parker offers a comprehensive compensation package that includes a competitive base salary/hourly rate and variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data. Non-exempt employees are eligible for overtime pay if required to work more than 40 hours in a workweek.