Apprentice Building Automation Technician
Description
Position Purpose: As a LONG Apprentice Controls Technician, you will support customers by troubleshooting and programming temperature control systems hardware and software based on customer complaints and concerns, or as identified by Fault Detection & Diagnostics (FDD) software. You will assist other Technicians in performing installation, warranty, emergency, and maintenance service on installed systems.
Pay and Benefits
Pay Range: $20 - $27 per hour, plus potential profit share.
Benefits: Medical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing/Bonus/ Commission Program as applicable, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Tuition Reimbursement, Pet Insurance, Legal andIDShield are offered to eligible employees.
Essential Duties and Responsibilities
- Help control service Technicians perform calibration and check-out of control systems and ensure that specified sequence of operations and commissioning obligations are met.
- Aid and educate customers about proper function and upkeep to products.
- Effectively communicate with customers to answer questions, inquires and resolve technical issues.
- Inform customers about investing into necessary replacements or vital repairs that are key components to devices.
- Keep record of all repairs and maintenance and properly reporting issues to the technical supervisor.
- Work to become proficient in location specific control software systems.
- Maintain positive attitude and have strong customer service skills.
- Enroll in and stay current in the ASP Building Automation Technician Program.
- On-call work may be required on a periodic basis.
Qualifications
- Ability to interpret mechanical plans and specifications.
- Ability to handle multiple tasks simultaneously and willingness to accept responsibility and accountability.
- Strong customer service and analytical skills.
- Ability to interact with all levels of personnel to include department managers, project managers, engineers, sales, and controls technicians.
- Ability to legally drive a company vehicle.
- Aptitude for computer systems or mechanical systems.
- Basic programming and troubleshooting skills.
Preferred Qualifications
- Already enrolled in the ASP program.
- 1+ years of tech school.
- Working knowledge of HVAC, control systems, building automation, electrical systems, energy management, engineering, installation, and construction procedures.
- Programming and troubleshooting skill with KMC, Distech, Tridium/Honeywell, and other equivalent systems.
- Computer programming or electronic technical degree.
Physical Requirements
- This work may involve standing for extended periods, climbing ladders or scaffolds, and working in tight spaces.
- This position may require lifting to 50 lbs. from floor to countertop and countertop to floor.
- This position may require climbing ladders and the ability to function at heights.
Environment
- Inside and outside work environment.
- Consistent in state travel to jobsites.
- Hazards: General construction worksite hazards, High precarious places.
Competencies
- Understand and meet customer needs.
- Collaborate effectively with colleagues.
- Manage potential hazards and risks.
- Engage with and contribute to the community.