Apprentice

About the role

Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.

A Day in the Life of a Surface Experts Technician

Surface Experts is an all-inclusive surface repair service provider. We repair minor damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is to deliver a positive customer experience and cultivate lasting relationships. We focus on saving our customers time, money, and materials that would otherwise end up in a landfill.

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.

Our vision is to establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Our core values: Serve Others, Put Relationships First, No Jerks, Be Humble, Be a Problem Solver, Be Curious, Seek to Understand the Cause of the Problem, Work Smart, Constantly Improve, Trust the Process, Be Organized, Be Teachable, Put Business Needs Above Personal Wants.

Responsibilities

• Display world-class customer service for tenants and property management staff
• Track work progress and notes in our dispatch tool
• Communicate with the support team with questions
• Understand and utilize our unique 5-step repair process
• Employ each tool in your custom tool-kit
• Problem-solve repairs with creativity

Requirements

• Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby
• An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do

Benefits

• Bonus based on performance
• Opportunity for advancement
• Company car