Appointment Setter / Sales Development Rep Needed

The Role

Tandem Physical Therapy, a fast-growing clinic in Metairie, Louisiana, seeks an Appointment Setter/Sales Development Representative (SDR) to join their team. Key responsibilities include:

• Be the first point of contact for new leads, making outbound calls to cold and warm leads.
• Follow up with prospective clients through phone, email, and messaging.
• Schedule appointments, ensuring clients are excited and fully prepared.
• Keep detailed, accurate records in the CRM system and tracking sheets.
• Support the on-site customer service team by being available for phone coverage.
• Participate in ongoing weekly training.

About Us

Tandem Physical Therapy specializes in empowering adults in their 40s, 50s, and 60s to stay active, healthy, and pain-free. Founded in 2018, the clinic has grown through exceptional care, personalized services, and a commitment to the community.

Why Join Tandem PT?

• Close-knit team environment where ideas shape the company’s success.
• Loves building relationships and connecting with people.
• Focused on warm, qualified leads with excellent marketing support.
• Growth and learning environment with company investment in development.
• Organized, detail-oriented, and enjoys working with CRM tools.

Your Responsibilities

• Communicate the value of services over various channels.
• Handle objections and guide prospects toward informed decisions.
• Schedule appointments, ensuring clients are excited and prepared.
• Keep detailed, accurate records in the CRM system.
• Maximize clinic efficiency by organizing schedules.
• Occasionally act as a virtual admin for phone support.
• Quickly reach out to leads engaging with marketing.
• Nurture leads who may not be ready to book an immediate appointment.
• Participate in weekly training sessions and accountability meetings.

Required Materials

• A computer
• Access to reliable and consistent internet
• Headphones with a microphone
• A cell phone for making outbound calls through the VoIP app

What We’re Looking For

• Exceptional verbal and written communication skills.
• Ability to build rapport and connect with prospects.
• Scheduling flexibility for phone coverage.
• High energy, positive attitude, and strong work ethic.
• Experience with online CRM systems.
• KPI-driven, with a track record of meeting or exceeding quotas.
• Self-motivated and excited to take on challenges and grow with the team.
• Day-time availability

What We Offer

• Competitive base pay of $15–$20 per hour, based on experience.
• Commission opportunities to earn more for each appointment closed.
• Flexible hours and part-time opportunities for work-life balance.
• A supportive, team-oriented environment.

How to Apply

Please submit: - Your resume - A short video (3 minutes max) explaining: - Your sales experience - Why you believe you would be a great fit for this role

Send both to: 📧 [email protected]