Appointment Setter
About the role
Looking for a full-time opportunity with paid training, growth, and uncapped bonus potential? West Shore Home is hiring Inside Sales Representatives to join our Mechanicsburg call center team. In this role, you’ll speak with customers who have already expressed interest in our products and help schedule appointments for our In-Home Sales team. This is a fast-paced, phone-based sales role focused on customer engagement and appointment setting - no cold calling. West Shore Home is a fast-growing home remodeling company specializing in Bathrooms, Windows, Doors, and Flooring, with more than 40 locations nationwide and over 3,000 employees. We’re committed to creating a supportive culture where employees can grow, succeed, and make an impact.
Responsibilities
- Handle inbound and outbound customer calls
- Reconnect with customers who previously met with our sales team
- Schedule appointments for our In-Home Sales Representatives
- Educate customers on West Shore Home products and services
- Track customer interactions in Salesforce
- Work toward daily and monthly performance goals
Requirements
- Strong communication and customer engagement skills
- Enthusiasm, high energy
- Positive, goal-oriented mindset
- Comfortable working in a high-volume call environment
Benefits
- Paid training
- Medical, Dental, and Vision insurance
- 401(k) with company match
- PTO and paid holidays
- Employee discounts and referral program
- Career growth opportunities
Pay
Hourly Rate: $18.75-19.75 + Performance Bonus
Performance Bonus: $2,500–$7,000 Average Annual Bonus Opportunity. This range represents average annual bonus earnings and is not guaranteed. Actual earnings vary based on performance and eligibility.
Schedule
Multiple full-time shifts available, including daytime and evening schedules.