Appointment Setter

About the role

Our goal is to build the bridge between consumers and insurance providers. We aim to improve the comparison experience and save consumers time and money. Our center is a high volume/high touch center. Agents will routinely touch 60-70 records each hour during an 8‑hour shift, making contact with roughly 50% of those records.

Responsibilities

• Provide consumers with a delightful screening experience.
• Transfer engaged consumers to a licensed Insurance Agent from one of the nation's top carriers to obtain a quote.
• Maintain focus throughout the day to maximize efforts, as many calls are 20 seconds or less in length.