Appointment Setter
About the role
We are seeking driven and customer-focused individuals to join our team as an Account Representative. This is a contract‑to‑hire position based in Grand Prairie, TX, with a hybrid schedule (in‑office weekdays, remote weekends). In this role, you will engage with customers, qualify their needs, and schedule in‑home product demonstrations. The position is ideal for candidates who enjoy a fast‑paced, performance‑driven environment with strong earning potential and career growth opportunities. High‑performing employees may transition into permanent roles and advance into operations, scheduling optimization, or support teams within their first year. Upon permanent hire, compensation transitions to a base rate plus commission (average earnings exceed $22/hour).
Responsibilities
- Handle inbound and outbound calls to schedule customer appointments
- Qualify leads by identifying needs and confirming appointment readiness
- Follow structured call scripts while maintaining a natural, professional tone
- Address objections and confidently secure appointments
- Accurately document all customer interactions in CRM systems
- Collaborate with internal teams to ensure seamless scheduling
Qualifications
- High School Diploma or equivalent required
- 1+ year of sales, collections, or call center experience preferred
- Strong communication and interpersonal skills
- Ability to work in a goal‑oriented, metrics‑driven environment
- Basic computer proficiency, including CRM systems
- Reliable internet connection and workspace for remote work
Schedule
- Monday–Friday: 11:00 AM – 8:00 PM or 12:00 PM – 9:00 PM
- One weekend day required (remote)