Appointment Setter

Job Overview

Considerate Tree Inc., a leading provider of professional tree preservation services for over 30 years, is seeking a motivated and professional Appointment Setter to join their growing team. Based in Memphis, Tennessee, this Full-Time role is essential to their continued success. The ideal candidate will be the first point of contact for their potential clients, playing a crucial part in driving their business forward by scheduling consultations for their expert arborists.

Responsibilities

• Proactively engage with potential residential and commercial clients through outbound calls to introduce their tree care services.
• Clearly and professionally articulate the value of their services, including tree trimming, pruning, and preservation.
• Assess the needs of potential clients to effectively schedule detailed consultations with their skilled tree care specialists.
• Manage and organise the appointment calendar efficiently, ensuring accurate scheduling and coordination.
• Maintain a detailed and accurate record of all client interactions and scheduled appointments within their CRM system.
• Consistently meet or exceed weekly and monthly targets for qualified appointments.
• Follow up with potential leads and confirm appointments to ensure a high rate of attendance.

Qualifications

• Proven experience in a similar role such as appointment setting, telemarketing, or inside sales is essential.
• Exceptional verbal communication skills and a confident, professional telephone manner.
• Strong organisational and time-management skills with the ability to manage multiple tasks effectively.
• A self-motivated and results-driven individual with a positive attitude.
• Proficient in the use of CRM software and standard office computer programmes.
• Excellent listening skills to understand client requirements and answer queries accurately.
• An interest in arboriculture or landscaping services would be advantageous but is not required.

Benefits

• A competitive annual salary of $85,000 - $93,000 USD.
• The opportunity to be part of a well-established and respected company with a strong commitment to quality and customer care.
• A supportive team environment and opportunities for professional development.

Locations

• Memphis