Appointment Scheduling Executive
Infinity Rehab · Cedar Rapids, IA · 1 mo ago
Business DevelopmentFull-time
Job Summary
We're looking for a compassionate, adaptable, and detail-oriented Account Executive (AE) to join our outbound customer service team. If you're a strong communicator who thrives in a fast-paced environment and loves helping people, this is your chance to make an impact every day.
Why You'll Love Working Here
- Competitive Pay: Rewarding your performance and contribution
- Growth-Focused Culture: Clear paths for advancement with a strong promote-from-within philosophy
- Winning Team Environment: Collaborative, high-energy culture with supportive leadership
- Comprehensive Benefits: Medical, dental, vision, and more for full-time employees
- Set Up for Success: Paid training, ongoing coaching, and continuous development
- Potential Same Day Pay: Sign up for PayActiv during training and get paid as early as the same day
Requirements
- What You’ll Do:
- Make outbound calls to schedule appointments with current and prospective customers.
- Use provided scripts as a guide while tailoring each conversation to customer needs.
- Support customers with service reminders, maintenance updates, and tailored solutions.
- Build genuine connections while delivering a positive customer experience.
- Document interactions with accuracy and efficiency.
- Jump in with flexibility to support additional projects as needed.
- What We’re Looking For:
- A drive to be the best in everything you do
- Excellent communication & active listening skills
- Ability to build trust and rapport quickly over the phone
- Openness to feedback and coaching
- Strong computer and multitasking skills
- Detail-oriented with a focus on accuracy and follow-through
- Thrives in a high-energy, fast-paced environment
Education And Experience
- High School Diploma or equivalent preferred.
- Previous customer service, dispatch, or technical support experience required.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to lift up to 10 pounds, if necessary.
Career Growth
- Clear paths for advancement with a strong promote-from-within philosophy.
Benefits
- Medical, dental, vision, and more for full-time employees.
Compensation Details
14-14 Hourly Wage PIdcedab7d8068-25448-41406572