Jobs · Business Development · Iowa

Appointment Scheduling Executive

Infinity Rehab · Cedar Rapids, IA · 1 mo ago
Business DevelopmentFull-time

Job Summary

We're looking for a compassionate, adaptable, and detail-oriented Account Executive (AE) to join our outbound customer service team. If you're a strong communicator who thrives in a fast-paced environment and loves helping people, this is your chance to make an impact every day.

Why You'll Love Working Here

  • Competitive Pay: Rewarding your performance and contribution
  • Growth-Focused Culture: Clear paths for advancement with a strong promote-from-within philosophy
  • Winning Team Environment: Collaborative, high-energy culture with supportive leadership
  • Comprehensive Benefits: Medical, dental, vision, and more for full-time employees
  • Set Up for Success: Paid training, ongoing coaching, and continuous development
  • Potential Same Day Pay: Sign up for PayActiv during training and get paid as early as the same day

Requirements

  • What You’ll Do:
    • Make outbound calls to schedule appointments with current and prospective customers.
    • Use provided scripts as a guide while tailoring each conversation to customer needs.
    • Support customers with service reminders, maintenance updates, and tailored solutions.
    • Build genuine connections while delivering a positive customer experience.
    • Document interactions with accuracy and efficiency.
    • Jump in with flexibility to support additional projects as needed.
  • What We’re Looking For:
    • A drive to be the best in everything you do
    • Excellent communication & active listening skills
    • Ability to build trust and rapport quickly over the phone
    • Openness to feedback and coaching
    • Strong computer and multitasking skills
    • Detail-oriented with a focus on accuracy and follow-through
    • Thrives in a high-energy, fast-paced environment

Education And Experience

  • High School Diploma or equivalent preferred.
  • Previous customer service, dispatch, or technical support experience required.

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to lift up to 10 pounds, if necessary.

Career Growth

  • Clear paths for advancement with a strong promote-from-within philosophy.

Benefits

  • Medical, dental, vision, and more for full-time employees.

Compensation Details

14-14 Hourly Wage PIdcedab7d8068-25448-41406572

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