Appointment Scheduler

About the role

We are seeking a Medical Appointment Scheduler to join the Clinical Support team in an office setting with frequent patient contact. The role involves some stress and potential exposure to communicable diseases.

Responsibilities

• Create, modify, and reschedule patient appointments and testing schedules using Intergy EHR
• Verify and update patient information
• Answer scheduling questions
• Provide excellent customer service

Requirements

• High school diploma or equivalent
• At least one year of healthcare experience
• Knowledge of medical terminology and Intergy is preferred

Skills and abilities

• Proficiency in computer operations
• Effective communication
• Ability to handle calls pleasantly
• Establish good working relationships
• Respond calmly to stressful situations

Physical demands

• Manual dexterity
• Prolonged sitting
• Stooping and bending