Applications Support Engineer - Packaging Machinery

About the role

This role requires both strong relationship-building and technical acumen. You'll work with the entire sales team in the Great Lakes Region and be responsible for driving sales, growth, and gross profits of our packaging equipment in the assigned region.

Responsibilities

• Provide the Reiser sales team with technical support on packaging machines.
• Support and communicate with sales team on all packaging calls with customers.
• Professionally represent our products to new and existing customers.
• Continually build pipelines through cold-calling, networking, and maintaining positive relationships; internally and externally.
• Share best sales practices with team and company.
• Be actively involved with sales industry associations and attend relevant packaging trade shows.
• Ensure technical documentation and reports are accurate and are received on time.
• Help to facilitate quotations, product samples, and deliveries.
• Maintain a strong working knowledge of each packaging machine and their application in the marketplace.
• Track sales of packaging equipment in the assigned territory, growth, and market penetration.
• Train new sales personnel in packaging specifications and what markets each machine and product is best suited for.
• Work with the Reiser Service Team on machine installations.
• Attend national and regional sales meetings and packaging trade shows.

Requirements

• Direct experience selling or providing technical support of packaging equipment or products (preferably in the meat/food/cheese industries).
• Strong knowledge of Horizontal Form Fill and Seal, Overwrap, Thermoform, Lid Seal and Modified Atmosphere Packaging Applications.
• Understands the importance of selling equipment with the added service component and working closely with service team.
• Ability to work independently, prioritize, and multi-task.
• Comfortable communicating with people on the shop floor to C-Level / Ownership of food processing and packaging companies.
• May reside anywhere in the greater territory, ideally within an hour radius of a major airport.