Applications IT Group Manager

Date: Sep 11, 2026 | Location: Austin, TX

Brief Job Description

This onsite role requires the selected candidate to work from an HHSC office in Austin, Texas. Under the general supervision of the Project Delivery and M&O Director for the Infectious Disease Prevention Division, the Manager serves as Manager for the Infectious Disease and TB/HIV/STD staff. The position performs advanced management and oversight of daily operations of business software applications, including production systems maintenance, new and enhancement software development projects, and consulting on computer‑related purchases and long‑range plans. Responsibilities include establishing goals, developing policies and procedures, coordinating program activities, evaluating budget requests, and managing software projects using both Agile and Waterfall methodologies. The role supervises a technical and professional staff, plans and assigns work, mentors employees, handles employee relations, and assists with hiring.

Essential Job Functions

• EJF 1 (30%): Supervise project managers/team leaders on complex projects, coordinate planning and scheduling, ensure projects are completed on time, within budget and scope, and meet quality requirements. Oversee advanced systems analysis and design, prepare specifications, analysis plans, user requirements, schedules, and budgets. Facilitate user design sessions and participate in scrum or cross‑functional teams.
• EJF 2 (25%): Plan, assign, supervise, and evaluate staff; ensure competency levels meet technology needs; counsel, discipline, and recommend merit increases, promotions, and bonuses. Oversee staff schedules and leave approvals, train new personnel, interview applicants, and facilitate team meetings.
• EJF 3 (20%): Interface with customers and stakeholders to assess business systems, processes, and needs; provide automated solutions; consult on software/hardware purchases; review justifications and recommend approval or disapproval; analyze and document current and future state systems.
• EJF 4 (15%): Oversee maintenance, upgrades, and enhancements of existing systems; ensure system uptime and support meet service levels; monitor resolution of production problems; maintain service level documentation and trends; prepare system documentation for staff and users.
• EJF 5 (5%): Coordinate projects and maintenance activities with other groups; keep operations updated on priority runs and on‑call schedules; assist in developing strategic plans, agency information resource plans, and budgets; prepare management reports and deliver effective written and verbal presentations.
• EJF 6 (5%): Participate in disaster response, recovery, or Continuity of Operations (COOP) activation, which may require alternate shift patterns or locations.

Knowledge, Skills, and Abilities (KSAs)

• Knowledge of public health applications and systems.
• Knowledge of daily management of business software applications.
• Understanding of effective management principles and SDLC methods.
• Familiarity with process improvement and project management methodologies, principles, and practices.
• Experience with Agile and Waterfall development methods.
• Skill in using HPALM or equivalent application‑lifecycle tools.
• Strong organizational, supervisory, and team‑facilitation skills.
• Effective listening, verbal, and written communication and presentation abilities.
• Proficiency with MS Project and earned value management (EVM) for project management.
• Project management, analytical, and organizational expertise.
• Ability to plan, assign, and supervise work; develop plans and budgets; explain abstract concepts concretely.
• Capability to analyze, coordinate, and solve complex problems in a team environment while handling multiple projects.
• Ability to review and approve all software engineering life‑cycle work products (e.g., requirements analysis, design specifications, testing strategies).
• Skill in organizing and presenting complex technical information both orally and in writing.
• Ability to work independently and collaboratively, form and direct teams, and develop test plans, cases, and strategies.
• Ability to gather, correlate, and analyze facts to propose solutions.

Initial Screening Criteria

• Minimum 5 years of experience managing software development personnel and leading technical teams.
• Preferred experience with Microsoft Office, Visio, MS Project, or similar programs.
• Bachelor’s degree in computer science, computer information systems, management information systems, or a related field (highly preferred).
• Work experience may substitute for education on a year‑for‑year basis, up to a maximum of four years.

Benefits

• 100% paid employee health insurance for full‑time eligible employees.
• Defined benefit pension plan.
• Generous time‑off benefits.
• Numerous opportunities for career advancement.
• Additional details available on the “Benefits of Working at HHS” webpage.

Pay

Salary range: $5,425.33 – $6,769.86 per month (pay frequency: Monthly). Salary determined in accordance with budgetary limits and HHSC Human Resources Manual.

Schedule

• Full‑time, 40 hours per week.
• Day shift (first shift).
• Work outside regular hours may be required.
• Travel to other work locations may be required.

Telework

This position may be eligible for telework, with a requirement of at least three days in the office.