Applications Engineering Manager
Job Summary
Reporting to the Director, Product Management, the Applications Engineering Manager is responsible for leading and managing the Centrifugal and Diaphragm Metering Pump Application team. The team supports customers with technical support, quotations, and product training.
About the Role
Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment. PSG is part of the Pumps and Process Solutions segment of the Dover Corporation® (NYSE: DOV).
Responsibilities
- Lead the Applications team to deliver industry-leading technical support for PSG chemical metering pumps and feed systems by driving ongoing cross-training across brands.
- Partner with Director, Product Management to establish, track, and manage departmental KPIs and metrics for team.
- Oversee complex technical support, product configuration, and quotation generation to directly accelerate the sales cycle.
- Perform technical support and troubleshooting for customers and end users in support of Sales.
- Manage the design and delivery of comprehensive technical training programs for internal staff, customers, EPCs, consultants, and key industry stakeholders.
- Partners with Marketing by authoring technical literature, executing trade shows, industry/customer events, and product training.
- Support Product Management Team on strategic initiatives, including New Product Development (NPD) launches.
- Champion adherence to company policies.
Requirements
- B.S. mechanical engineering or equivalent degree required.
- Minimum of 3 years of experience as a technical manager.
- Minimum of 5 years of experience supporting applications and/or engineering.
- Experience in the pump industry highly preferred.
Qualifications
- Ability to lead, mentor, and manage a team of engineers and product specialists.
- Advanced understanding of hydraulic theory, mechanical design, and pump equipment applications.
- A proactive, self-starting approach to anticipating challenges, troubleshooting, and executing actionable solutions.
- Hightly organized with the ability to synthesize complex information and navigate fast-paced environments.
- Articulate written and verbal skills, with a track record of clearly presenting technical concepts to customers.
- A dedicated team player with a strong work ethic and a focus on delivering winning results.
Skills and Abilities
- Ability to lead, mentor, and manage a team of engineers and product specialists.
- Advanced understanding of hydraulic theory, mechanical design, and pump equipment applications.
- A proactive, self-starting approach to anticipating challenges, troubleshooting, and executing actionable solutions.
- Hightly organized with the ability to synthesize complex information and navigate fast-paced environments.
- Articulate written and verbal skills, with a track record of clearly presenting technical concepts to customers.
- A dedicated team player with a strong work ethic and a focus on delivering winning results.
Pay and Benefits
Pay Range: $127,000.00 - $140,000.00 annually
Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.
Benefits: Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 13 paid holidays per calendar year, paid vacation days beginning at 120 hours annually, 40 paid sick leave hours annually; tuition assistance; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services.