Applications Engineer, Risk and Compliance Systems

About the role

Paul Hastings is a leading international law firm that provides innovative legal solutions to many of the world's top financial institutions and Fortune Global 500 companies. With a strong presence throughout the U.S., Asia, Europe, Latin America, and the Middle East, we have the global reach and extensive capabilities to provide personalized service wherever our clients’ needs take us. As one of the world’s leading law firms, we seek dynamic individuals who share our commitment to service, innovation, and professional growth.

Location: Atlanta, Boston, Charlotte, Chicago, New York, Washington, D.C. (Regular/Temporary Regular)

Responsibilities

• Day‑to‑day support, troubleshooting, and administration of key systems (Intapp Conflicts, Intake, Walls, Terms).
• Be responsive to the business and meet SLAs for ticket handling and resolution.
• Lead upgrades, enablement of new features, handling of regular maintenance, patches, etc., following standard processes with emphasis on communication and documentation.
• Gather and document requirements from the business and translate them into technical solutions.
• Create and update documentation including process and architecture diagrams, operate and maintain plans, system design documents, and knowledge base articles.
• Assist the Quality Assurance team with test scripts, procedures, and defect remediation.
• Assist the Learning and Development team with materials such as user guides, live sessions, and videos.
• Speak the language of the Risk and Compliance team to perform process analysis, recommend application features, and respond to questions.
• Stay current on product roadmaps and new technologies in the risk and compliance space and apply that knowledge when consulting the business.
• Maintain a close partnership with IntApp and other key vendors.
• Work with relevant IT and InfoSec teams in delivering enhancements and new capabilities.
• Understand and adhere to IT Change Management, SDLC, ISO, and Incident Management processes.

Skills

• Strong communication, organization, customer service, and collaboration skills.
• Knowledge of cloud systems including features, integrations, and release management.
• Knowledge of system integrations including APIs, web services, FTP, and relational databases.
• Ability to work with project management on tasks and tools such as Confluence and JIRA.
• Familiarity with security best practices and procedures.
• Familiarity with data governance best practices and procedures.
• Excellent problem solving and critical thinking skills.

Qualifications

• At least 5 years experience in risk and compliance, data governance, and general counsel business processes (required).
• At least 3 years of information technology experience (preferred).
• At least 3 years’ experience working with and supporting enterprise platforms (preferred).
• At least 3 years management level engagement and customer service (preferred).
• At least 3 years of experience in a professional services or legal environment (preferred).

Pay

The salary wage range for New York that we expect to pay for this position is a minimum of $101,500 and a maximum of $147,500 annually. The actual pay wage may vary based on experience or other relevant factors.

The salary wage range for Boston that we expect to pay for this position is a minimum of $101,500 and a maximum of $147,500 annually. The actual pay wage may vary based on experience or other relevant factors.

The salary wage range for Washington, DC that we expect to pay for this position is a minimum of $95,300 and a maximum of $138,000 annually. The actual pay wage may vary based on experience or other relevant factors.

This role is exempt meaning it is not overtime pay