Applications Analyst III

Regular full-time position, 80 hours every two weeks, day shift.

Pay

Base hiring salary range: $86,763.34 – $130,145.01 (midpoint $108,454.18). Actual salaries vary based on skills and experience. This range is one component of the total rewards/compensation package.

About the role

The Applications Analyst provides analysis, build, implementation, support, maintenance, and development of assigned applications. Acts as a liaison between vendors, teams, customers, and technical staff in a healthcare setting. Coordinates technical aspects of projects, reports status to leaders or stakeholders, and participates in monitoring, testing, and training of technical builds.

Responsibilities

• Participate in analysis, build, testing, documentation, and implementation of optimization or projects related to informatics.
• Interact, plan, and schedule activities with customers to determine information needs and objectives.
• Assess current workflows and application configurations; identify and document end-user needs and requirements.
• Build and test application software to meet identified needs and requirements; ensure a consistent approach throughout the project.
• Develop, maintain, and adhere to project plans, ensuring realistic timelines and cost/resource constraints.
• Liaise across departments, technical staff, and vendors to define and meet project objectives.
• Monitor and report progress via ongoing maintenance of the project plan; provide formal status reports and escalate issues as needed.
• Ensure timely completion of routine maintenance for assigned applications.
• Coordinate application and interface maintenance, troubleshooting, and testing activities between teams, departments, and vendors.
• Facilitate enhancement requests and serve as the day-to-day contact for vendors regarding ongoing maintenance/outages.
• Ensure smooth transitions from build to test to production environments following change control policies and procedures.
• Create, update, and provide test scripts for software build and workflow changes; document workflow and software changes.
• Communicate upcoming workflow and software changes to affected application analysts and testing personnel; follow up on issues through resolution.
• Ensure workflow and software changes are clearly communicated with trainers and/or end users.
• Confirm consistency between production and master training environment content.
• Collaborate with trainers to create, update, and provide training materials (e.g., Tips & Tricks documents).
• Communicate upcoming workflow changes via EHR news, standard work creation, and principal trainers; upload tip sheets to the intranet.
• Demonstrate problem-solving and troubleshooting skills; adhere to defined Issue Management procedures.
• Document, track, and follow up on reported incidents; facilitate issue resolution by coordinating with end users and vendors.
• Evaluate and submit enhancement and system change requests; offer creative solutions.
• Complete all assigned tickets within defined metrics: >92% of incidents under 9 days and >92% of service desk requests under 50 days.
• Interact with customers at all organizational levels to determine reporting, dashboard, and data extract/exchange needs.
• Plan and schedule reporting, dashboard, and data extract/exchange activities in collaboration with internal and external customers.
• Act as a liaison across departments to define and meet reporting, dashboard, and data extract/exchange objectives.
• Develop and maintain reports, dashboards, and data extracts for assigned applications; ensure consistency in processes.

Requirements

• Associate’s degree required; Bachelor’s degree preferred.
• Certified and/or proficient in appropriate vendor module, including vendor-led training and successful completion of tests and project assignments within designated timeframes.
• 3+ years of experience in a technical setting designing, building, and implementing technology solutions.
• Healthcare IT experience preferred.
• Proficient in Microsoft Office Suite.

About the organization

Onvida Health (Yuma Regional Medical Center) is a thriving community committed to improving health and well-being in southwestern Arizona. We value innovation, kindness, and integrity, and seek individuals who approach each day with a sense of possibility and a drive to make things better. A career at Onvida Health offers the opportunity to grow while contributing to building a healthier tomorrow.

About the area

Yuma, Arizona, recognized by Guinness World Records as the Sunniest City on Earth, offers a welcoming, tight-knit community with abundant outdoor activities. Enjoy hiking scenic trails, exploring the Colorado River, or participating in local cultural festivals. Yuma provides easy access to larger cities and popular destinations, balancing a fulfilling career with personal adventures and relaxation.

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