Applications Analyst I - Ambulatory/Clinic Focus, PRN

Responsibilities

• Participates in data collection to support current needs assessment, software configuration and interface design, implementation, testing, support, and reporting.
• Works with clinicians and administrative/revenue cycle staff to design clinical and administrative workflows within applications to gain improved clinical, administrative, or health information management efficiencies, meet quality standards, and improve the patient and provider experience.
• Participates in change management activities to support successful system deployments and enhancements.
• Participates in unit, functional and integrated testing of the software with variety of hardware to ensure that the design objectives are met.
• Provides input into escalation of issues with appropriate internal and/or contracted resources.
• Affords assistance in the development and maintenance of system documentation, end-user training materials, and supports training efforts.
• Affords assistance in the development of policies and procedures in collaboration with clinicians, other team members, and IT leadership.
• Generates reports from various systems to monitor compliance and performance.
• Supports and troubleshoots issues with end users through resolution.
• Prepares detailed flowcharts/diagrams to assist with design decisions and problem analysis.
• Actively participates in and sometimes leads team daily management and process improvement activities.
• Responsible for managing small to medium projects to completion on time.

Requirements

• Minimum Education: High School Diploma or Equivalent
• Minimum Work Experience: 2 years IT or healthcare related experience

Qualifications

• Strong understanding of clinic operations and a clinical background such as RN, Medical Assistant, or similar experience.

Skills

• Ability to work various shifts during system go lives or major upgrades.

About the Role

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida. Baptist Health Care, Inc. is an Equal Opportunity Employer.

Pay

TBD

Schedule

TBD

Benefits

TBD