Application Analyst I, Outpatient Applications - Clinical Application/Information Solutions (Remote)

About the role

The Applications Analyst I, Clinical Applications, reports to the leader of the clinical applications team in support of MUSC’s academic, research and healthcare missions. Under direct supervision, the application analyst provides a variety of operational, consultative and collaborative functions within Information Solutions. This position assists with the implementation and maintenance of the clinical program supporting applications, maintaining system updates, supporting operational end users, etc.

Responsibilities

• Provides proactive and reactive support while maintaining a professional attitude and exhibiting good customer service skills.
• Maintains professional standards and exhibits excellent customer service skills while performing assigned tasks.
• Assists with the implementation and maintenance of the clinical program supporting applications.
• Maintains system updates.
• Supports operational end users.

Requirements

• A high school diploma and two years directly related experience (IS or clinical); or a bachelor’s degree in a related field (IS, business, or clinical) and one year directly related experience.
• Must possess good communication and customer service skills.

Physical Requirements

• Standing: Continuous
• Sitting: Continuous
• Walking: Continuous
• Climbing stairs: Infrequent
• Working indoors: Continuous
• Working outdoors (temperature extremes): Infrequent
• Working from elevated areas: Frequent
• Kneeling: Infrequent
• Bending at the waist: Continuous
• Twisting at the waist: Frequent
• Squatting: Frequent
• Manual Dexterity & Strength: Pinching operations - Frequent, Gross motor use (fingers/hands) - Continuous, Firm grasping (fingers/hands) - Continuous, Fine manipulation (fingers/hands) - Continuous, Reaching overhead - Frequent, Reaching in all directions - Continuous, Repetitive motion (hands/wrists/elbows/shoulders) - Continuous, Full use of both legs - Continuous, Balance & coordination (lower extremities) - Frequent, Lifting & Force Requirements: Lift/carry 50 lbs. unassisted - Infrequent, Lift/lower 50 lbs. from floor to 36” - Infrequent, Lift up to 25 lbs. overhead - Infrequent, Exert up to 50 lbs. of force - Frequent

Additional Job Description

Required Education/Skills/Work Experience:

• A high school diploma and two years directly related experience (IS or clinical); or a bachelor’s degree in a related field (IS, business, or clinical) and one year directly related experience.
• Must possess good communication and customer service skills.