Application / Systems Developer / Engineer II
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not put Job ID etc. Must preserve all substantive info. Remove boilerplate like cookie/navigation/legal/EEO/scam-warning etc. Also remove duplicated lines. Must not create sections with filler like "commensurate with experience". Pay and Schedule sections only if posting actually states them. The posting includes pay range: $45-48/hr. Also mentions No PTO and No Paid Holidays. Also includes Work Hours: standard schedule Monday–Friday 8:00 AM–5:00–5:00 PM, flexibility required, onsite coverage at least one weekend day each week, schedule may include Tuesday–Saturday etc. So we have Pay and Schedule content. Benefits: posting says "We also offer comprehensive benefits." but no specifics. That's vague; we should not create Benefits section unless specific content. Since it's just "comprehensive benefits" with no detail, that's likely filler. According to rule: never create Benefits sections unless posting actually states them. It states "We also offer comprehensive benefits." That's a statement but not specific. Might be considered not specific enough. Safer to omit Benefits section. Also there is "About The Role" section with prose. That's About the role. Responsibilities: there is a list of responsibilities under "Key Responsibilities Required Qualifications" but seems mixed. Actually the posting includes sections: "Key Responsibilities Required Qualifications" then bullet list? Let's parse.
The posting text:
"About The Role Milestone is seeking an experienced and technically adept Life Sciences Business Systems IS Admin to join the Enterprise Benchtop Services team. This position supports commercial manufacturing, laboratories, and benchtop environments, managing mission-critical systems in a regulated (GxP/GMP) environment. You will work cross-functionally with Manufacturing, Quality, Engineering, and Digital Tech teams to install, configure, validate, and support lab and manufacturing systems."
Then "Key Responsibilities Required Qualifications Administration of LIMS, Empower, ELN, Waters systems, or MES (70% of responsibility focus) 5+ years of Windows system administration in GxP/GMP life sciences environments.Experience with Windows OS (Win10, Win11, Windows Server), SCCM, and ServiceNow. (30% of responsibility focus)Hands-on support of laboratory computers and benchtop instruments.Strong understanding of networking principles, including TCP/IP and domain configurations.Physical capability to handle hardware tasks (ability to lift up to 40 lbs).Bachelor’s degree + 2 years’ experience, Associate’s + 6 years, or HS diploma + 8 years in IT, Engineering, or related fields."
Then sections: "System Administration & Support Perform Windows administration for lab and manufacturing systems, including Windows 10/11 and Windows Server platforms.Administer user accounts, group policies, license management, and patch deployments via SCCM.Manage qualification processes including IQ, OQ, and electronic validation documentation.Provide Tier 1 and 2 technical support and troubleshooting for lab instruments and systems.Coordinate anti-virus deployments, network setups (TCP/IP), and firewall configurations."
"Project Work & Integration Drive lab data remediation efforts, automating data transfer from instrument controllers to enterprise storage.Lead or support Windows 11 upgrades for GxP lab systems.Collaborate with instrument vendors for system configuration, upgrades, and lifecycle support.Engage in system readiness assessments, GxP validation efforts, and risk assessments.Participate in workshops, system design reviews, and user acceptance testing."
"Documentation & Compliance Document system configurations, SOPs, validation scripts, and system architecture.Maintain accurate inventory via ServiceNow and align with lab asset management practices.Ensure systems meet GMP, GxP, cybersecurity, and data integrity standards.Track all service and support tickets in ServiceNow and actively participate in daily Agile standups using Jira."
"Preferred Experience & Skills Knowledge of system validation, ITIL framework, and regulated (GMP/GxP/GLC) environments.Experience with cybersecurity, firewalls, server environments, and VMWare platforms.Familiarity with scripting and automation using PowerShell, Batch, Python, or SQL.Prior experience with system integration and lifecycle management in laboratory environments.Certifications such as A+, CompTIA+, MCSE, or Cisco (CCNA)."
"Soft Skills & Attributes Technically curious, proactive, and highly collaborative.Exceptional problem-solving and communication skills.Strong customer service mindset with a “white-glove” support approach.Ability to work independently and manage shifting priorities in a dynamic environment.Attention to detail, excellent organizational skills, and thorough documentation habits."
"Tools & Platforms: ServiceNow, Jira, MS Teams, MS Office 365, SCCM, VMWare, LIMS, Empower, Maximo, HP ALM, MES platforms"
Then pay range repeated.
We need to map to sections: About the role (we have prose). Responsibilities: we have responsibilities listed under "System Administration & Support", "Project Work & Integration", "Documentation & Compliance". Also earlier bullet list maybe responsibilities. We'll combine into a - list.
Requirements: maybe the "Required Qualifications" bullet list: 5+ years Windows admin in GxP/GMP, experience with Windows OS, SCCM, ServiceNow, hands-on support, networking, physical capability, education requirements. Also maybe "Administration of LIMS, Empower, ELN, Waters systems, or MES (70% of responsibility focus)" is more responsibility. But we can treat that as requirement? Actually it's under "Key Responsibilities Required Qualifications". Hard to separate. We'll create Requirements section for the explicit qualifications: 5+ years Windows system administration in GxP/GMP life sciences environments; Experience with Windows OS (Win10, Win11, Windows Server), SCCM, and ServiceNow; Hands-on support of laboratory computers and benchtop instruments; Strong understanding of networking principles, including TCP/IP and domain configurations; Physical capability to handle hardware tasks (ability to lift up to 40 lbs); Education: Bachelor’s degree + 2 years’ experience, Associate’s + 6 years, or HS diploma + 8 years in IT, Engineering, or related fields.
Qualifications: maybe we separate "Preferred Experience & Skills" as Qualifications? Or "Preferred Experience & Skills" could be Skills section. The instruction: sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content accordingly.
We have:
- About the role: prose.
- Responsibilities: list of duties (system admin & support, project work & integration, documentation & compliance). Could also include the 70%/30% focus? Might be responsibilities.
- Requirements: mandatory qualifications (years, experience, education, physical capability, etc.)
- Qualifications: maybe "Preferred Experience & Skills" (knowledge of system validation, ITIL, cybersecurity, VMWare, scripting, certifications). Could be considered Qualifications.
- Skills: maybe "Soft Skills & Attributes" and "Tools & Platforms". Could be Skills.
But we need to avoid duplication. Let's decide:
Responsibilities: bullet list of duties.
Requirements: bullet list of mandatory requirements (experience, education, etc.)
Qualifications: bullet list of preferred qualifications (system validation, ITIL, cybersecurity, VMWare, scripting, certifications)
Skills: bullet list of soft skills and tools/platforms.
Pay: include pay range and note about No PTO and No Paid Holidays? That's part of compensation? It says "Pay range: $45-48/hr. (No PTO and No Paid Holidays)". So we can include that in Pay section.
Schedule: include work hours and weekend coverage.
We must not create sections with filler. Benefits we skip.
Now we need to output HTML fragment only, with
headings and - for lists,
for prose.
We must not repeat job title as heading. So no heading for Life Sciences Windows Administrator.
We must not include Job ID etc.
We must preserve all substantive information. Ensure we don't lose any details.
Let's extract details precisely.
About the role paragraph: "Milestone is seeking an experienced and technically adept Life Sciences Business Systems IS Admin to join the Enterprise Benchtop Services team. This position supports commercial manufacturing, laboratories, and benchtop environments, managing mission-critical systems in a regulated (GxP/GMP) environment. You will work cross-functionally with Manufacturing, Quality, Engineering, and Digital Tech teams to install, configure, validate, and support lab and manufacturing systems."
That's the prose.
Now responsibilities: Let's gather from sections:
System Administration & Support:
- Perform Windows administration for lab and manufacturing systems, including Windows 10/11 and Windows Server platforms.
- Administer user accounts, group policies, license management, and patch deployments via SCCM.
- Manage qualification processes including IQ, OQ, and electronic validation documentation.
- Provide Tier 1 and 2 technical support and troubleshooting for lab instruments and systems.
- Coordinate anti-virus deployments, network setups (TCP/IP), and firewall configurations.
Project Work & Integration:
- Drive lab data remediation efforts, automating data transfer from instrument controllers to enterprise storage.
- Lead or support Windows 11 upgrades for GxP lab systems.
- Collaborate with instrument vendors for system configuration, upgrades, and lifecycle support.
- Engage in system readiness assessments, GxP validation efforts, and risk assessments.
- Participate in workshops, system design reviews, and user acceptance testing.
Documentation & Compliance:
- Document system configurations, SOPs, validation scripts, and system architecture.
- Maintain accurate inventory via ServiceNow and align with lab asset management practices.
- Ensure systems meet GMP, GxP, cybersecurity, and data integrity standards.
- Track all service and support tickets in ServiceNow and actively participate in daily Agile standups using Jira.
Also earlier bullet list: "Administration of LIMS, Empower, ELN, Waters systems, or MES (70% of responsibility focus)" and "Experience with Windows OS (Win10, Win11, Windows Server), SCCM, and ServiceNow. (30% of responsibility focus)" plus "Hands-on support of laboratory computers and benchtop instruments." etc. Those could be responsibilities as well but they overlap. We'll include them maybe as part of responsibilities but avoid duplication. However we need to preserve all substantive info; we can include them as responsibilities too, but ensure not duplicate same content. The earlier list includes items that are also in the later sections but we can keep them as separate bullet points; duplication may be okay but better to avoid. Let's incorporate them as responsibilities but ensure we capture all.
Let's list responsibilities as:
- Administration of LIMS, Empower, ELN, Waters systems, or MES (70% of responsibility focus)
- Experience with Windows OS (Win10, Win11, Windows Server), SCCM, and ServiceNow (30% of responsibility focus)
- Hands-on support of laboratory computers and benchtop instruments.
- Perform Windows administration for lab and manufacturing systems, including Windows 10/11 and Windows Server platforms.
- Administer user accounts, group policies, license management, and patch deployments via SCCM.
- Manage qualification processes including IQ, OQ, and electronic validation documentation.
- Provide Tier 1 and 2 technical support and troubleshooting for lab instruments and systems.
- Coordinate anti-virus deployments, network setups (TCP/IP), and firewall configurations.
- Drive lab data remediation efforts, automating data transfer from instrument controllers to enterprise storage.
- Lead or support Windows 11 upgrades for GxP lab systems.
- Collaborate with instrument vendors for system configuration, upgrades, and lifecycle support.
- Engage in system readiness assessments, GxP validation efforts, and risk assessments.
- Participate in workshops, system design reviews, and user acceptance testing.
- Document system configurations
headings and - for lists,
for prose.
We must not repeat job title as heading. So no heading for Life Sciences Windows Administrator.
We must not include Job ID etc.
We must preserve all substantive information. Ensure we don't lose any details.
Let's extract details precisely.
About the role paragraph: "Milestone is seeking an experienced and technically adept Life Sciences Business Systems IS Admin to join the Enterprise Benchtop Services team. This position supports commercial manufacturing, laboratories, and benchtop environments, managing mission-critical systems in a regulated (GxP/GMP) environment. You will work cross-functionally with Manufacturing, Quality, Engineering, and Digital Tech teams to install, configure, validate, and support lab and manufacturing systems."
That's the prose.
Now responsibilities: Let's gather from sections:
System Administration & Support:
- Perform Windows administration for lab and manufacturing systems, including Windows 10/11 and Windows Server platforms.
- Administer user accounts, group policies, license management, and patch deployments via SCCM.
- Manage qualification processes including IQ, OQ, and electronic validation documentation.
- Provide Tier 1 and 2 technical support and troubleshooting for lab instruments and systems.
- Coordinate anti-virus deployments, network setups (TCP/IP), and firewall configurations.
Project Work & Integration:
- Drive lab data remediation efforts, automating data transfer from instrument controllers to enterprise storage.
- Lead or support Windows 11 upgrades for GxP lab systems.
- Collaborate with instrument vendors for system configuration, upgrades, and lifecycle support.
- Engage in system readiness assessments, GxP validation efforts, and risk assessments.
- Participate in workshops, system design reviews, and user acceptance testing.
Documentation & Compliance:
- Document system configurations, SOPs, validation scripts, and system architecture.
- Maintain accurate inventory via ServiceNow and align with lab asset management practices.
- Ensure systems meet GMP, GxP, cybersecurity, and data integrity standards.
- Track all service and support tickets in ServiceNow and actively participate in daily Agile standups using Jira.
Also earlier bullet list: "Administration of LIMS, Empower, ELN, Waters systems, or MES (70% of responsibility focus)" and "Experience with Windows OS (Win10, Win11, Windows Server), SCCM, and ServiceNow. (30% of responsibility focus)" plus "Hands-on support of laboratory computers and benchtop instruments." etc. Those could be responsibilities as well but they overlap. We'll include them maybe as part of responsibilities but avoid duplication. However we need to preserve all substantive info; we can include them as responsibilities too, but ensure not duplicate same content. The earlier list includes items that are also in the later sections but we can keep them as separate bullet points; duplication may be okay but better to avoid. Let's incorporate them as responsibilities but ensure we capture all.
Let's list responsibilities as:
- Administration of LIMS, Empower, ELN, Waters systems, or MES (70% of responsibility focus)
- Experience with Windows OS (Win10, Win11, Windows Server), SCCM, and ServiceNow (30% of responsibility focus)
- Hands-on support of laboratory computers and benchtop instruments.
- Perform Windows administration for lab and manufacturing systems, including Windows 10/11 and Windows Server platforms.
- Administer user accounts, group policies, license management, and patch deployments via SCCM.
- Manage qualification processes including IQ, OQ, and electronic validation documentation.
- Provide Tier 1 and 2 technical support and troubleshooting for lab instruments and systems.
- Coordinate anti-virus deployments, network setups (TCP/IP), and firewall configurations.
- Drive lab data remediation efforts, automating data transfer from instrument controllers to enterprise storage.
- Lead or support Windows 11 upgrades for GxP lab systems.
- Collaborate with instrument vendors for system configuration, upgrades, and lifecycle support.
- Engage in system readiness assessments, GxP validation efforts, and risk assessments.
- Participate in workshops, system design reviews, and user acceptance testing.
- Document system configurations
for prose. We must not repeat job title as heading. So no heading for Life Sciences Windows Administrator. We must not include Job ID etc. We must preserve all substantive information. Ensure we don't lose any details. Let's extract details precisely. About the role paragraph: "Milestone is seeking an experienced and technically adept Life Sciences Business Systems IS Admin to join the Enterprise Benchtop Services team. This position supports commercial manufacturing, laboratories, and benchtop environments, managing mission-critical systems in a regulated (GxP/GMP) environment. You will work cross-functionally with Manufacturing, Quality, Engineering, and Digital Tech teams to install, configure, validate, and support lab and manufacturing systems." That's the prose. Now responsibilities: Let's gather from sections: System Administration & Support: - Perform Windows administration for lab and manufacturing systems, including Windows 10/11 and Windows Server platforms. - Administer user accounts, group policies, license management, and patch deployments via SCCM. - Manage qualification processes including IQ, OQ, and electronic validation documentation. - Provide Tier 1 and 2 technical support and troubleshooting for lab instruments and systems. - Coordinate anti-virus deployments, network setups (TCP/IP), and firewall configurations. Project Work & Integration: - Drive lab data remediation efforts, automating data transfer from instrument controllers to enterprise storage. - Lead or support Windows 11 upgrades for GxP lab systems. - Collaborate with instrument vendors for system configuration, upgrades, and lifecycle support. - Engage in system readiness assessments, GxP validation efforts, and risk assessments. - Participate in workshops, system design reviews, and user acceptance testing. Documentation & Compliance: - Document system configurations, SOPs, validation scripts, and system architecture. - Maintain accurate inventory via ServiceNow and align with lab asset management practices. - Ensure systems meet GMP, GxP, cybersecurity, and data integrity standards. - Track all service and support tickets in ServiceNow and actively participate in daily Agile standups using Jira. Also earlier bullet list: "Administration of LIMS, Empower, ELN, Waters systems, or MES (70% of responsibility focus)" and "Experience with Windows OS (Win10, Win11, Windows Server), SCCM, and ServiceNow. (30% of responsibility focus)" plus "Hands-on support of laboratory computers and benchtop instruments." etc. Those could be responsibilities as well but they overlap. We'll include them maybe as part of responsibilities but avoid duplication. However we need to preserve all substantive info; we can include them as responsibilities too, but ensure not duplicate same content. The earlier list includes items that are also in the later sections but we can keep them as separate bullet points; duplication may be okay but better to avoid. Let's incorporate them as responsibilities but ensure we capture all. Let's list responsibilities as: - Administration of LIMS, Empower, ELN, Waters systems, or MES (70% of responsibility focus) - Experience with Windows OS (Win10, Win11, Windows Server), SCCM, and ServiceNow (30% of responsibility focus) - Hands-on support of laboratory computers and benchtop instruments. - Perform Windows administration for lab and manufacturing systems, including Windows 10/11 and Windows Server platforms. - Administer user accounts, group policies, license management, and patch deployments via SCCM. - Manage qualification processes including IQ, OQ, and electronic validation documentation. - Provide Tier 1 and 2 technical support and troubleshooting for lab instruments and systems. - Coordinate anti-virus deployments, network setups (TCP/IP), and firewall configurations. - Drive lab data remediation efforts, automating data transfer from instrument controllers to enterprise storage. - Lead or support Windows 11 upgrades for GxP lab systems. - Collaborate with instrument vendors for system configuration, upgrades, and lifecycle support. - Engage in system readiness assessments, GxP validation efforts, and risk assessments. - Participate in workshops, system design reviews, and user acceptance testing. - Document system configurations