Application/System Engineer II

About the role

Nordson Medical, a global leader in Interventional Solutions, Fluid Components, and Surgical Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Essential Job Duties And Responsibilities

• Oversees and manages the quoting process for Top Customers opportunities.
• Led custom and engineered product programs through the nVision New Product Development phase gate process.
• Visit and make presentations to current and prospective customers on a project-specific basis, to promote NMFC Capabilities and Value to expand business.
• Conducts VOC activities and develop product and performance requirements for custom and engineered product opportunities.
• Work closely with engineering, tooling and manufacturing departments to get input on custom projects and quotations.
• Work as intermediary, supporting engineering, marketing and sales, to qualify new opportunities.
• Help expand customer engineering network with Key Account Managers to support new opportunity generation.
• Provide Technical Support to customers, sales and customer service.
• Timely follow-up on all Top customer technical inquiries and requests which require special support.
• Tracks and manages opportunity pipeline for custom and engineered products.
• Provide accurate and timely project status updates to internal and customer stakeholders.
• Supports Product Line Management team to develop cost estimates, pricing and Project Financials that meet established criteria with is accretive to overall Nordson metrics.
• Perform other duties and responsibilities as assigned.

Education And Experience Requirements

• A Bachelor’s degree from a four-year college or a University in Mechanical Engineering or related discipline is required.
• M.S in Mechanical Engineering or related discipline is desired.
• A minimum of five (5) years of experience in general engineering field is required.
• A minimum of three (3) years of experience in commercial role, preferred.

Preferred Skills And Abilities

• Knowledge of Plastic Injection Mold tooling manufacturing techniques and practices.
• Strong organization skills: ability to multi-task meeting deadlines to ensure superior responsiveness.
• Remains calm under pressure; Strong decision-making skills in response to high pressure situations.
• Prominent change agent: skill with enabling change, strong influencing abilities particularly with frontline teams.
• Excellent verbal and written communication skills and ability to interact with individuals at all levels of the organization.
• Possess good interpersonal communication skills to interface with customers as well as sales, marketing, engineering, manufacturing and tooling departments.
• Knowledge of New Product Development phase-gate processes.
• Knowledge of Project Management Body of Knowledge (PMBOK) instituted by PMI.
• Strong experience in using fundamental engineering principles in design and development of plastics part assemblies in a high volume manufacturing environment such as injection molding is required.
• Must be able to interpret appropriate SPC (Statistical Process Control) tools.
• Strong experience in developing new and innovative concepts that meet customer requirements.
• Knowledgeable of rapid prototyping methods to evaluate design and process requirements.
• Hold multiple patents and knowledgeable of patenting processes.
• Experience in application of human factor interface design (HFID) in design and development of products is desired.
• Ability to read, analyze, and interpret technical information.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to effectively present information to customers, top management, or boards of directors.
• Ability to read and interpret mechanical drawings, and understand the application of geometric tolerances.
• Ability to use inspection devices (i.e. CMM, microscopes, calipers, gage pins, optical scope, etc.).
• Knowledgeable of advanced mathematical concepts such as statistical analysis, extrapolation and interpolation of data sets.
• Knowledgeable of mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory and factor analysis.
• Possess good analytical and reasoning skills.
• Must be able to define problems, collect data, establish facts, and draw valid conclusions.
• Computer Skills: Experience in use of one or more of these software tools (i.e. Solid Works, PDMWorks, and MS Project) is preferred.
• Upon completion of training, employee must be able to successfully navigate through IFS (i.e. ERP Systems, Oracle, or SAP) including proficiency in the Document Management, Project Management and Enterprise Management modules.