Application Support Analyst

About the role

Embark on a transformative journey as an Application Support Analyst at Barclays. Our vision is to redefine the future of banking and help craft innovative solutions. In this role, you will play a vital role in keeping critical banking applications running seamlessly and reliably.

Responsibilities

• Provide Level 2, Production/Application Support, ensuring stability, incident resolution, and continuous service availability within defined SLAs
• Drive incident, problem, and escalation handling, working closely with C&C, BIMs, MIMs, and cross-functional teams for timely resolution
• Collaborate with upstream/downstream systems, shared services, and technology teams to ensure dependencies and SLA commitments
• Coordinate
• Deliver anticipatory monitoring, operational support, and business engagement, while partnering with stakeholders across technology and operations to drive service reliability and performance

Requirements

• Validated experience in Data Engineering, ETL/ELT, Ab Initio, Databricks, and AWS Cloud platforms
• Experience with Managed File Transfer (MFT) tools including SFTP and Connect Direct (NDM), along with database support and SQL-based data validation
• Significant experience in AWS Data Pipelines using Glue, Step Functions, CloudWatch, with focus on monitoring, alerting, and SLA adherence
• Experience with Unix/Linux, TWS, workload scheduling, CI/CD, GitLab, monitoring tools, AppDynamics, Observe, ESaaS, and cloud services as Lambda, DynamoDB, Glue Catalog
• Exposure to Production Support, L2, Incident, Problem, Release Coordination, and ITIL Framework practices

Skills

• Validated experience in Data Engineering, ETL/ELT, Ab Initio, Databricks, and AWS Cloud platforms
• Experience with Managed File Transfer (MFT) tools including SFTP and Connect Direct (NDM), along with database support and SQL-based data validation
• Significant experience in AWS Data Pipelines using Glue, Step Functions, CloudWatch, with focus on monitoring, alerting, and SLA adherence
• Experience with Unix/Linux, TWS, workload scheduling, CI/CD, GitLab, monitoring tools, AppDynamics, Observe, ESaaS, and cloud services as Lambda, DynamoDB, Glue Catalog
• Exposure to Production Support, L2, Incident, Problem, Release Coordination, and ITIL Framework practices

Benefits

• Barclays offers a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.
• This position is eligible for an incentive award.

Pay

Minimum Salary: $80,000
Maximum Salary: $120,000

Schedule

The role is located in our Whippany, NJ office.