Application Specialist - Florida Territory

About the Role

We are seeking an Applications Specialist focused on Solid Round and Insert Cutting Tools. The role involves account management and generating new opportunities by understanding customers' needs in metalworking, educating customers and distributors about GWS Tool Group’s products and capabilities, and effectively communicating customer requirements back to the team.

Responsibilities

• Schedule appointments and meet with existing customers to review applications, product requirements, and identify opportunities.
• Conduct daily in-person sales presentations to customers.
• Liaise between the company and customers to provide updates on pricing, services, and new product launches.
• Generate and develop prospect accounts to increase revenue by partnering with the distribution chain.
• Update customers on product modifications, changes, and enhancements.
• Maintain up-to-date knowledge of new products, procedures, and tools through training and departmental meetings.
• Represent the company professionally at conferences, trade shows, and customer interactions.
• Use marketing data and sales management tools to maximize sales effectiveness.
• Organize and attend joint sales calls with distributors.
• Prepare sales and marketing reports, maintain expense accounts, and update customer records.
• Provide product quotes to customers with the support of inside sales.
• Ensure follow-up on leads by providing complete customer profiles, calls-to-action, and relevant details to managers.
• Assist customers with processing parts, tool application, and determining proper speeds and feeds for materials.
• Support customers in designing special tools and processing parts from drawing to finished product.

Requirements

• 1-3 years of experience in a manufacturing environment with a focus on milling, turning, or grooving.
• Knowledgeable in tooling and manufacturing processes; job shop experience is highly valued.
• Experience in account management and developing new customers.
• Ability to assist customers with tool application and processing parts from drawing to finished product.
• Experience designing special tools is a plus.
• Degree in sales, marketing, or a related field is highly regarded.

Skills

• Strong time management, organization, and multitasking abilities.
• Excellent interpersonal and communication skills, with an outgoing personality.
• Ability to prospect new accounts and maintain customer relationships.
• Proficient in Microsoft Excel.
• Team player with the ability to work well under pressure.
• Capable of handling confidential or sensitive information.
• Knowledge of business operations and problem-solving using existing procedures.

Physical Requirements

• Must be able to lift up to 15 pounds at times.
• Must have a valid driver’s license and the ability to travel up to 50% of the time.

Location: Florida Territory | Travel: Required