Application Specialist 2

About the role

The Application Specialist 2 is a senior inside technical support role with a primary focus on sanitary and hygienic valve applications. This role is inside / office-based, highly customer-facing, and deeply involved in ERP, quoting, and order accuracy. It does not perform field installation or service work.

Responsibilities

• Customer & Technical Support
• Act as a technical specialist for sanitary and hygienic valve applications
• Support customers with valve selection, troubleshooting, replacements, and application validation
• Interpret valve specifications, schematics, and technical documentation
• Perform basic sizing and application validation for standard valve use cases
• Communicate technical information clearly to technical and non-technical audiences
• Orders, Quotes & ERP Accountability
• Review and support quotes and orders in ERP systems to ensure application accuracy
• Enter, review, or correct application-related order details
• Clearly document assumptions, deviations, or non-standard conditions
• Partner with inside sales to resolve application-related issues
• Team & Knowledge Contribution
• Serve as a technical resource for inside sales and less experienced specialists
• Identify recurring application issues and support training or documentation

Requirements

• High school diploma required; Technical Certification or college credits desired; technical/mechanical emphasis preferred
• 4-8 years of relevant experience in a comparable application specialist, technical support, valve specialist, or inside technical sales role
• Direct experience with sanitary / hygienic valves in the same or a similar industry is strongly preferred
• Strong candidates will also have customer-facing technical support experience and comfort working in ERP-based quote and order workflows
• Experience in the hygienic/sanitary process equipment industry, preferred

Qualifications

• Education: High school diploma required; Technical Certification or college credits desired; technical/mechanical emphasis preferred

Skills

• Technical knowledge of sanitary and hygienic valves
• Strong communication skills, both written and verbal
• Ability to work independently and as part of a team
• Proficiency in ERP systems
• Problem-solving and troubleshooting abilities

Benefits

• Competitive compensation: $28-$33 per hour
• Growth-focused, team-oriented culture
• Diverse, high-impact industrial projects
• Strong benefits + career development support
• Health and wellness benefits
• Paid time off
• Retail planning options
• Tuition reimbursement and continuing education support
• Opportunities for internal career advancement
• Company lunches, team events, and community volunteer opportunities

Pay

Pay: $28-$33 per hour (Actual pay will be based on experience, skills and internal equity)

Schedule

Monday-Friday, with limited travel

Physical Requirements

• Primarily office-based
• Extended computer use
• Effective communication
• Occasional movement within industrial environments
• Light physical activity, including standing, bending, and lifting up to 20 pounds, may be required