Application Integration Specialist

Duties And Responsibilities

• Design, develop, and maintain secure application integrations that support our company's business operations
• Collaborate with cross-functional teams to define, design, and implement new features
• Write clean, efficient, and maintainable code
• Ensure the performance, quality, and responsiveness of applications
• Identify and resolve application security vulnerabilities
• Conduct regular security assessments and audits to ensure compliance with industry standards and best practices
• Stay up-to-date with emerging trends and technologies in application development, security, AI, and bots
• Participate in code reviews to maintain code quality and ensure adherence to coding standards
• Provide technical support and troubleshooting for our application integrations
• Work with vendors to resolve issues that cannot be readily addressed using in-house resources
• Draft and submit technical specifications and diagrams that document existing systems or outline the build of prospective systems
• Research new applications and/or application features both independently and by management request
• Formulate recommendations and implementation plans
• Resolve end user issues as escalated by the Service Desk, including working with software vendors’ technical support to resolve complex problems
• Develop and maintain application documentation, including, but not limited to, Configuration Guides, Application Design Guides, and Knowledge Base articles; provide consultation to the training team on associated end-user documentation
• Perform other duties or special projects as required

Required Education and/or Experience

• Bachelor's degree in Computer Science or a related field
• A minimum of 3 years of experience as an application integrator
• Strong knowledge of cybersecurity principles and best practices
• Previous experience in software evaluation, implementation, integration, testing and deployment
• Previous experience breaking down business processes into technology requirements

Preferred Experience

• Experience with IT task and report automation using tools such as PowerShell scripts
• Experience supporting API development tools and products
• Proficiency in tools commonly used in AI and bot development
• Experience with cloud (SaaS) services
• Ability to write SQL statements with some complexity