Application Engineer - Inspection Systems

About the role

Omron Inspection Systems Division is seeking an energetic application engineer to join a dynamic team and work alongside advanced technology, providing dedicated support for Omron’s automated inspection solutions (SPI, AOI & AXI). This position is located at our Hoffman Estates location and is non-remote.

Responsibilities

• Maintain an extensive knowledge base of the Omron inspection solution portfolio, quality standards, and industry insights as the in-house expert
• Maintain expert-level knowledge of equipment operation and programming
• Assist customers with equipment decisions, questions, and technical discussions
• Support the sales team with demonstrations, evaluations, and technical sales activities
• Assist the sales team with strategic sales, promotional activities, and industry/trade-show events
• Perform equipment installation, service, support, and calibration activities
• Provide remote, phone, and on-site customer support
• Train customers and team members on technology-related topics
• Assist with the design and implementation of training materials
• Cross-train on each Omron inspection solution product category (SPI, AOI & AXI)
• Perform other activities assigned by management
• Represent Omron’s Guiding Principles through professional, ethical, and socially responsible interactions with employees, customers, distributors, and colleagues
• Conform with U.S. export control regulations; applicant must be eligible for any required authorization from the U.S. Government

Requirements

• Bachelor’s degree in Engineering, Engineering Technology, Computer Science, or a related technical discipline from an accredited four-year institution (or equivalent combination of education and experience)
• 4+ years of SMT-manufacturing related experience, preferably in an inspection-focused role, with capital equipment support and strong troubleshooting skills

Skills

• Ability to read basic electrical schematics
• Effective project planning and time management skills
• Experience with Windows PC/Server, networking, domain, and security support
• PC and server hardware build and support experience
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Strong verbal and written communication skills, with a desire to work in a customer-facing role
• Ability to learn new concepts quickly and work independently or as part of a team
• Energetic, self-starting, and motivated personality with a personable and professional attitude
• Bilingual ability in Spanish or Japanese (a strong plus)
• Computer coding skills (a strong plus)
• AutoCAD or similar skills (a strong plus)

Qualifications

• Physical Requirements: Ability to talk, hear at normal speaking levels, sit, and use hands/fingers for typing and repetitive motions. Activities include extended periods of sitting, standing, and walking. Travel to customer sites may require walking up to a mile at a time.
• Environmental Factors: Exposure to manufacturing environments, including factories, mills, offices, mines, and treatment plants. Environments vary depending on customer visits.
• Other Requirements: A deemed Export License may be required.
• Travel Requirements: Willingness to work irregular schedules/hours and travel up to 50–75%.