Application Engineer

Responsibilities

• Designs new products.
• Works closely with customers to develop an understanding of the customer's needs.
• Helps customers to choose the best product for their application.
• Modifies existing products and creates custom solutions to best-fit customer application.
• Completes initial design work necessary to provide engineering prints and models to the customer.
• Captures and builds initial prototype designs.
• Coordinates and performs necessary testing and analysis to ensure Horton and customer DVP and performance requirements are satisfied.
• Works with the quality department to ensure all PPAP requirements are met and provided to customers.
• Manages the release of products into production through Horton’s product realization process.
• Supports products after release, providing troubleshooting and diagnosis of issues, both remotely and in-person.
• Tracks the progress of projects and manages project schedule.
• Supports the on-going improvement of existing product designs and processes.
• Provides technical expertise and voice-of-customer in support of improvements to existing product designs.
• Develops tools to improve processes and products in order to increase throughput.
• Provides design related support to the sales and management functions, assisting sales staff to respond to customer requests.
• Attends sales and marketing planning meetings to discuss design needs and brainstorm for ideas regarding ways to meet specific customer or general market requirements.
• Travels to customer locations with sales staff to observe applications and collect information necessary for addressing specific customer needs.
• Attends trade shows and answers technical questions while staffing the trade show booth.
• Participates in the process of screening suppliers and their products for use by Horton.
• Provides technical customer service in the field, which helps customers to be successful in their application of company products.
• Provides on-site assistance to customers, including dealers, OEM's, distributors or fleet customers experiencing problems with application of company products.
• Provides field service to diagnose or repair equipment to meet the standards of operation required by clients.
• Maintains field service-related working files to track product trends on problems and issues and reports to the Engineering Manager when a product shows signs of potential trouble.
• Troubleshoots problems and attempts to identify causes for warranty problems in order to prevent repeat occurrences.
• Works with Engineering Manager, Sales account personnel and Warranty Manager to resolve matters regarding the warranty of sold goods.
• Coordinates product field tests to determine production use suitability of new or improved designs.
• Works with Engineering personnel to set up field tests in order to work out specific existing or potential future problems.
• Collects performance information in the field and writes detailed reports that provide design development information to the engineering staff.
• Provides technical training in support of Horton employees.

Qualifications

• Position requires a 4 year bachelor's degree in Engineering from an ABET accredited institution.
• Regular travel required, including international travel.
• Must be able to show legal authorization to work in the United States.

Additional Information

The estimated hiring range for this position is $80,000 - $90,000 per year plus bonus. The starting pay for this role with no prior experience is $80,000. Compensation will increase within the range based on experience and qualifications. We also offer a competitive benefits package including PTO, Company Paid Holidays, 401K, Medical, Dental, Vision, HSA, FSA, Life, AD&D, STD, LTD, LTC, Education Assistance, and a dynamic work environment.

To apply, qualified candidates should log onto https://careers-horton.icims.com.

Horton Holding, Inc. is an Equal Opportunity employer.