Application Engineer

Marway Power Solutions dedicates itself to conducting business honestly and ethically wherever operations are maintained. We strive to improve the quality of our services, products, and operations and maintain a reputation for honesty, fairness, respect, responsibility, integrity, trust, and sound business judgment. Employees are expected to adhere to high standards of business and personal integrity as a representation of our business practices.

Responsibilities

• Act as liaison between the customer and Marway to ensure project scope is fully defined and manage projects from concept to delivery.
• Review and assist with technical outlines, drawings, quotes, quality clauses, terms and conditions, and other documents to develop and prepare proposals for the customer.
• Communicate with all levels of personnel both internal and external to ensure timely schedule, cost, and quality of deliverables.
• Assist internal and external Sales Representatives by providing accurate technical and/or commercial information.
• Develop long-term relationships with customers to ensure satisfaction and utilize follow-up techniques to obtain future sales and/or gain market insight.
• Answer incoming sales and technical calls from customers in commercial, industrial, military/defense, and other key entities.
• Maintain and record all data as it pertains to Customer Relationship Management tools.
• Support in-person meetings, trade shows, and other customer-facing activities.

Work Environment

The work environment includes standard office conditions such as sitting, standing, walking, and using a keyboard. At times, lifting of product may be necessary.

Requirements

• Excellent sales and customer service skills with a proven ability to explain technical products to both technical and non-technical audiences.
• Ability to apply engineering, technology, or other related principles to product sales.
• Ability to interpret electrical schematics, mechanical drawings, and BOMs.
• Familiarity with commercial electrical safety standards (NEC / NFPA 70).
• Ability to concurrently manage multiple projects from start to finish.
• Ability to work independently and with a team.
• Self-motivation, reliability, and resourcefulness.
• Highly organized with strong communications skills (written and verbal).
• Ability to use Microsoft Office products and CRM tools (Word, Excel, Outlook, PowerPoint, Project, Salesforce).
• Adaptable with a positive attitude.
• Skilled technical and presentation skills.
• Willingness to travel (5%).

Qualifications

• Customer Service: 1 year (required); 2-5 years (preferred).
• Technical Sales: 1 year (required); 2-5 years (preferred).
• Bachelor’s degree in a STEM-related field from a four-year college or university and two to five years of related experience, or an equivalent combination of education and experience.

Pay

Salary Range: $75,000 – $85,000 (based on experience and qualifications).

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Vision insurance
• Health insurance
• Flexible spending account
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid vacation
• California paid sick leave
• 10 company-paid holidays