Application Engineer

What You'll Be Doing

• Working in production support and associated tasks like monitoring of the individual queues, ticket updates as per SLA, working with stakeholders to take the tickets forward and provide effective resolution.
• Analyze, debug and troubleshoot software programs and applications.
• Perform fixes for software errors in a timely and accurate fashion, and participate in software upgrades, revisions, and patches.
• Maintaining and providing production support for the existing systems as needed.
• Engaging with various stakeholders to provide updates for tickets.
• Guiding developers on issues related to the design, development, and deployment of mission-critical information and software systems; reviewing work of development teams.
• Building and maintaining a document repository with global partners.
• Able to work as part of a cross-cultural team including flexibility to support multiple locations when necessary.
• Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation, and able to work independently or as part of a team.
• Providing on-call production support.

What We're Looking For

• Typically requires a minimum of 8 years of related experience with a 4 year degree; or 6 years and an advanced degree; or equivalent experience.
• Experience debugging Oracle PL/SQL and writing advanced level queries, specifically in Oracle PL/SQL.
• 7+ Years of software development experience in Java 11, Spring Boot, JPA, RESTful services.
• Experience with integrating different systems using Java Spring and JPA, RESTful.
• Must have experience with the latest versions of Java Spring Boot and JPA.
• Tools: Maven, Ant, Grunt, Eclipse, Jira, Bitbucket, Git.
• Work in a fast-paced environment coordinating with internal customers to help support and enhance business systems.
• Contributes to process improvements.
• Demonstrated ability to work in a team environment including the ability to work collaboratively with business users.
• Able to solve complex problems; takes a new perspective using existing solutions.
• Works independently; receives minimal guidance.
• Typically resolves complex problems or problems where precedent may not exist.
• Works independently.

Work Arrangement

• Full-time
• Monday-Friday

What's In It For You

• Competitive financial compensation, including various compensation plans and a solid benefits package.
• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off (including sick, holiday, vacation, etc.)
• Health Savings Account (HSA)/Health Reimbursement Account (HRA)
• Options for Growth
• Tuition Reimbursement
• Short-Term/Long-Term Disability Insurance
• Climate controlled environment with excellent break room facilities
• Located in central Reno, near public transportation (RTC Route 56)

Location

• US-NV-Reno, Nevada (Reno II)

Time Type

• Full time