Application Engineer - Adhesives & Sealants
About the Role
We are seeking an experienced Application Engineer- Adhesives & Sealants who will manage various adhesive projects from concept to launch at customer locations. This may include but not be limited to defining the project scope, determining technical requirements, developing, and conducting proof of concept testing, and providing application and processing guidance before, during, and after the sale. This is a hybrid role with an average of 50% travel, including visits to customers nationwide and our laboratories in Minnetonka, MN and Rockford, MI. Only candidates currently located in the U.S. will be considered. EST is preferred.
Responsibilities
- Manage multiple Technical Projects including determining required equipment / materials and developing timelines as appropriate.
- Build and test specimens.
- Develop and write test reports on testing conducted.
- Participate in internal and external cross-functional meetings/activities to support business growth objectives (including but not limited to project discovery meetings, product trials at customer, adhesive, and technology training, etc.).
- Conduct material/adhesive performance testing on representative substrates and parts.
- Provide On‐Site and Remote Customer Service and Technical Support for various adhesive applications, with a focus on areas such as Product Assembly, End of Line Packaging, Converting, Graphic Arts.
- Conduct hands-on product demonstrations, trials, equipment installation, and technical training for personnel.
- Build strong rapport with customers and organizational teams, providing technical assistance and troubleshooting through training, experience, knowledge, and use of available resources.
- Respond to customer and sales inquiries related to technical questions, problem solving, requests for information with timeliness and professionalism.
- Utilize various technologies and methods to manage workflow, communicate with outside and inside contacts, create content and access information.
- Collaborate with team and organizational partners as well as being self‐motivated to prioritize, complete and communicate workflow efficiently and effectively.
- Utilize contact management system as a resource to manage technical requests.
- Responsible for adhering to policies and procedures relative to ISO 9001 & ISO/IEC 17025 Accreditation.
- Show good judgment and professionalism in all job-related functions and correspondences.
- Support and adhere to all safety procedures and complete all required safety training.
- Identify and support improvement opportunities for processes to support company objectives and customer expectations.
Qualifications
- Associate’s degree or higher required. Bachelor’s preferred.
- Five plus years’ experience in Technical or Adhesives related field required.
- At least 2 years of experience in a customer-facing role preferred.
- Demonstrated experience in product assembly or automotive a plus.
- Familiarity with test lab protocol required.
Skills
- Ability to collaborate across business functions.
- Excellent verbal and written communication skills.
- Ability to work independently as well as on a team.
- Exceptional organizational and time-management skills.
- Flexibility to travel on average 50% of the time.
Benefits
- Medical, Dental and Vision Benefits
- 401k Match
- Flexible and Team-Oriented work environment
- Generous PTO policy
- Tuition Reimbursement
- Employee Assistance Program
- Career and talent development opportunities as well as opportunities for personal growth
About APPLIED Adhesives: We have you covered. Nobody knows more about adhesives than APPLIED Adhesives. We are passionate about solving complex challenges with innovative adhesive products and offerings. APPLIED is the industry leader in helping manage costs, reduce waste, and make entire operations run more efficiently. From adhesives, equipment, parts, and service, we have you covered. With world-class adhesive products, equipment, and parts along with visionary leadership, unparalleled expertise, and an agile, responsive service team, we’re not happy simply staying put. Every day, we leverage our technical expertise and passion for problem solving for the benefit of our customers and the future of our company. We have countless victories that we could celebrate, but we’re more interested in looking forward than back. We’ve collected the talent and skills to continue innovating new product solutions and applications in emerging industries. We have the fortitude to not only accept challenges, but to seek them out. And we have the confidence and determination to become the most sought-after adhesive solutions partner. Come join us!
Why Work For Us: Leading with Integrity, Collaboration, and Passion In today’s dynamic business landscape, these core values serve as the compass guiding our actions and decisions. Whether it’s demonstrating leadership, fostering collaboration, igniting passion, upholding integrity, or maintaining a relentless customer focus, these principles shape our mission, vision, and values, and drive our commitment to excellence.
Our Core Values:
- Team-Oriented: We win together! We treat our teammates with respect.
- Get Things Done: We focus on results, not excuses. We consistently go above and beyond.
- Accountable: When we make a commitment, we keep it. Trust is earned.
- Curious: Curiosity is the spark for a solution. We are growth-minded and eager to learn.
- Driven to Win: A highly satisfied customer is our ultimate win. Profitable growth = winning.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical work is in a climate-controlled environment requiring regular use of computer and electronic equipment.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.