Application Configuration Lead

What You'll Do

• Drive the configuration, personalization, and ongoing optimization of court case management platforms.
• Serve as the primary liaison between court stakeholders, business users, and technical teams.
• Translate complex court processes into actionable configuration solutions.
• Manage customization efforts and champion best practices for scalable, secure, and compliant platform delivery.
• Oversee the end-to-end configuration lifecycle, including requirements traceability, change management, and continuous improvement.
• Facilitate cross-team collaboration, mentor junior staff, and ensure agile and Lean practices are embedded across all configuration and release activities.

Requirements

• Manage requirements traceability and agile ceremonies across multiple teams.
• Support the maintenance of the Requirements Traceability Matrix (RTM).
• Ensure all configurations support compliance with state and federal regulations.

Stakeholder Engagement & Communication

• Present configuration updates, metrics, and progress to internal and external stakeholders.
• Engage with platform vendors and external partners to ensure alignment on configuration best practices and roadmap priorities.

What You Will Need

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
• Minimum of five (5) years of professional experience in application configuration, platform personalization, and agile leadership roles.
• Familiarity with low-code platforms and cloud-native development.
• Experience delivering COTS products.
• Strong analytical, problem-solving, facilitation, and communication skills.
• Knowledge of AWS Architecture.

What Would Be Nice To Have

• Demonstrated experience configuring and managing personalization and customization of case management systems.
• Experience in a consulting or client-facing role.
• Experience with statewide or multi-jurisdictional court CMS implementations.
• Experience supporting digital transformation or modernization initiatives in the justice sector.
• Familiarity with the court system, judicial processes, and compliance requirements.
• Experience with platform-specific personalization frameworks, reusable component libraries, and user experience optimization strategies.

About Guidehouse

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits Include Medical, Rx, Dental & Vision Insurance, Personal and Family Sick Time & Company Paid Holidays, Parental Leave, 401(k) Retirement Plan, Group Term Life and Travel Assistance, Voluntary Life and AD&D Insurance, Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts, Transit and Parking Commuter Benefits, Short-Term & Long-Term Disability, Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities, Employee Referral Program, Corporate Sponsored Events & Community Outreach, Care.com annual membership, Employee Assistance Program, Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.).

Position Details

Position may be eligible for a discretionary variable incentive bonus.

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.