Application Chemist

Elementar Americas, Inc. is a 100% owned subsidiary of Elementar Analysensysteme GmbH, the world’s leading manufacturer of analytical instruments for key elements such as carbon, sulfur, nitrogen, oxygen, and hydrogen. Our products serve industries including pharmaceuticals, environmental testing, agriculture, food and feed, petro-chemistry, education, research, and industrial quality control. We are expanding our presence in North America and seeking a highly motivated Application Chemist to join our team in Ronkonkoma, NY.

About the role

The Application Chemist will serve as a technical expert, bridging laboratory science and customer-facing responsibilities. This role involves analyzing customer samples, providing product demonstrations, offering pre- and post-sale application support, and assisting with technical training for customers, staff, and distributors.

Responsibilities

• Measure and conduct sample analysis to support the Sales team with prospective customers
• Collaborate with the Sales team to plan and conduct product demonstrations, showcasing equipment features and functionality tailored to customer-specific samples
• Provide application support to customers pre- and post-sale, including troubleshooting, method adaptation, and in-person small group user training
• Assist with technical support for customers and Service staff
• Create and execute application and technical trainings via webinars for customers, Elementar staff, and distributors
• Prepare technical documentation such as sample preparation guides, test reports, user guides, and application notes for customers and the Service team
• Drive continuous improvement of applications based on feedback and innovation
• Travel as required to provide application support to customers and company personnel, ensuring timely submission of reports and paperwork
• Operate, calibrate, and maintain laboratory instruments and equipment to ensure accuracy and repeatability of results
• Order and stock reagents, gases, and spare parts to facilitate smooth laboratory operations
• Follow all safety, environmental, and regulatory procedures; participate in the development of SOPs and safety best practices
• Collaborate closely with Application Specialists in Germany
• Periodic travel to manufacturing facilities in Manchester, UK, and Langenselbold, Germany, for intensive training and certification programs

Requirements

• Bachelor’s degree in chemistry or a similar scientific field; graduate degrees preferred
• Experience with analytical instrumentation, preferably with Elemental Analyzers
• Customer-focused mindset; previous experience in a customer-facing role is a plus
• Strong technical writing and verbal communication skills; experience preparing technical documentation and presenting to diverse audiences
• Excellent attention to detail, analytical thinking, and ability to manage multiple projects simultaneously
• Proficiency in troubleshooting and independently solving technical problems in a lab setting
• Willingness to learn and enthusiasm for solving complex problems
• Flexible, adaptable, and comfortable shifting priorities
• Curious and improvement-oriented, always seeking better ways of working
• Approximately 15% travel required; valid driver’s license and passport necessary
• Onboarding training required in Germany
• Experience working with a CRM system, preferably SAP, and MS Office Applications
• Ability to lift up to 20 lbs

Benefits

• Comprehensive health benefit package
• Competitive salary ($60,000 - $75,000 per year)
• Retirement savings account with a company match
• 20+ vacation days and 13 paid holidays
• Paid leave of absences
• Remote/hybrid work environment
• Long-term growth and development potential
• Opportunity to work in an open and dynamic team with flat hierarchies and short coordination channels