Application Chemist

About the role

Elementar Americas, Inc. is recruiting for an Application Chemist based out of our office, located in Ronkonkoma, NY. The Application Chemist will serve as a technical expert, bridging laboratory science and customer-facing responsibilities.

Roles & Responsibilities

• Measuring and conducting sample analysis to support Sales team with prospective customers
• Collaborate with Sales team to plan and conduct product demonstrations for customers which includes a comprehensive overview of the equipment features and functionality and showcasing how the equipment can be applied to the customer’s specific samples
• Provide application support to customers pre- and post-sale, including troubleshooting, method adaptation and in-person small group user training
• Aid in technical support of customers and Service staff
• Create and execute application & technical trainings via webinars for customers, Elementar staff, and distributors
• Prepare technical documentation (i.e. sample preparation, test reports, user guides, application notes) to provide customers and Service team for instrumentation needs
• Drive continuous improvement of applications based on feedback and innovation
• Travel, as required, to provide application support to customers and company personnel, ensure timely submission of all necessary reports and other required paperwork
• Operate, calibrate and maintain laboratory instruments and equipment, ensuring accuracy and repeatability of results
• Order and stock reagents, gases and spare parts to facilitate smooth laboratory operations
• Follow all safety, environmental and regulatory procedures; participate in development of SOPs and safety best practices
• Collaborate closely with Application Specialists in Germany
• Additional periodic travel to the manufacturing facilities in Manchester, UK and Langenselbold, Germany for intensive training and certification program

Requirements

• Bachelor’s degree in chemistry or a similar scientific field is required, graduate degrees preferred
• Experience with analytical instrumentation, preferably with Elemental Analyzers
• Has a customer-focused mindset; previous experience in a customer-facing role is a plus
• Strong technical writing and verbal communication skills; experience preparing technical documentation and presenting to diverse audiences
• Excellent attention to detail, analytical thinking and ability to manage multiple projects simultaneously
• Proficiency in troubleshooting and independently solving technical problems in a lab setting
• Willingness to learn, with enthusiasm for solving complex problems
• Flexible, adaptable and comfortable shifting priorities
• Curious and improvement-oriented, always seeking better ways of working
• Travel approximately 15% with valid driver’s license and passport; onboarding training required in Germany
• Experienced working with a CRM system, preferably SAP, and the MS Office Applications
• Ability to lift to 20 lbs.

Benefits

• Comprehensive health benefit package
• Competitive salary
• Roth Savings Account with a company match
• 20+ vacation days and 13 paid holidays
• Paid leave of absences
• Remote/Hybrid work environment
• A rewarding and exciting position including long-term growth and development potential
• Opportunity to work in an open and dynamic team, with flat hierarchies and short coordination channels