Application Business Software Analyst

Responsibilities

• Work closely with business owners to assess system capabilities through research and fact-finding around applicable business system
• Coordinate functional requirements with business management and application developers to determine effective solutions
• Aid business owners with identification of technical problems and issues
• Collaborate with application developers to create detailed specifications to ensure that the business enhancement will be satisfied in an accurate and timely manner
• Create accurate and complete test plans for application testing
• Work with end users to develop and execute their test cases
• Proactively seek opportunities for business improvements
• Develop in-depth knowledge of the business unit by regular interaction with business owners
• Provide project support and administrative functions
• Perform additional duties as assigned

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field
• Minimum three (3) years of relevant experience as a business analyst with related experience with use cases and expected deliverables of technology-driven solutions or Minimum of two (2) years of end-user experience with the banking software application to be supported
• Technology project experience with knowledge of project plans and project management methodologies
• Familiar with conversion processes and methodologies
• Knowledge of application processes, design, construction, architecture and resulting business functionality
• Basic understanding of client/server, internet, intranet, and mainframe systems
• Ability to persuade and influence others on the best approach to take
• Effective oral and written communication skills
• Self-starter to proactively deliver high quality service to clients
• Ability to manage projects effectively to set objectives and prioritize multiple tasks
• Demonstrated ability to collaborate as a team player
• Banking experience perferred.

Additional Qualifications Required For Level II

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field
• Minimum three (3) years of business software analyst experience
• Project management experience
• Conversion experience with bank data and system upgrades
• Understanding of application integration
• Understanding of database structures and database access methodologies
• High energy with a “take charge and “make it happen” attitude able to work with little supervision
• Proactive and goal-focused with the ability to work independently and achieve results
• Advanced analytical skills that produce results especially in a time sensitive situation
• Advanced time management skills with the ability to work on multiple projects at the same time
• Excellent oral and written communication skills with the ability to provide information to management
• Subject matter expert of the application that allows advanced communication with the business owners and ability to identify their needs
• Multiple business units have complete confidence in your ability to suggest and implement the correct approach for their needs
• Team player who leads others to a common goal
• Displays advanced knowledge of application processes, design, construction, architecture and their impact on business functionality
• Over 7 years of banking experience preferred.

Additional Qualifications Required For Level III

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field
• Minimum seven (7) years of business software analyst experience
• Project management experience with strong leadership skills and the ability to estimate work time and deadlines
• Able to lead a conversion effort by working with both business and technical sides
• Comprehensive knowledge of application integration including how applications affect and depend on one another
• Demonstrated ability to manage database structures and access protocols to provide reliable data to users upon request
• Capable of assuming a lead role to direct the tactical activities of technical staff and end users, ensuring successful delivery of application objectives
• Advanced analytical skills that deliver accurate, actionable results under time-sensitive conditions produce results especially in a time sensitive situation
• Highly skilled in managing time and workload with competing priorities while achieving top results
• Excellent oral and written communication skills with the ability to prepare and deliver information to management in formal and executive-level presentations
• Expert-level knowledge of the application, ensuring clear communication with stakeholders and identification of their needs
• Applies strategic insight to propose and execute solutions consistent with stakeholder needs and Trustmark’s technology goals
• Collaborates effectively to promote IT management’s strategic vision and fosters consensus among team members
• Displays advanced knowledge of application processes, design, construction, architecture and their impact on business functionality, with the ability to review code and files when necessary
• Over 7 years of banking experience or banking technology vendor experience preferred.

Physical Requirements/Working Conditions

• Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.