APPLICATION ANALYST III (BEACON/WILLOW)

About the role

At Cooper University Health Care, our commitment is to provide extraordinary health care through our dedicated team of professionals who are committed to innovation and excellence.

Responsibilities

• Provide complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering.
• Gather requirements, perform fit-gap analysis, and create effective technical solutions for business needs.
• Design, validate, and confirm new or changed functionality with the supported application environment to meet customer specifications.
• Demonstrate ability to implement and manage small to medium-level projects.
• Show ability to troubleshoot, research, and solve technically challenging problems involving integrated systems.
• Afford assistance with the administrative, technical, and customer-facing duties surrounding the successful project implementation of system updates and changes.
• Consistently meet project deadlines and go above and beyond to ensure they are met.
• Keep all documentation up to date.
• Work closely with business users and application teams to design, build, and execute a comprehensive integration and user acceptance test plan and scripts.
• Create and maintain test scripts in support of new installations, projects, and/or system updates.
• Act as the application subject matter expert (SME) when assigned to project teams.
• Serve as a liaison between end users, subject matter experts, and technical support.
• Provide on-call support 24/7.
• Maintain queues, event logs, and brokers and perform maintenance as required.
• Monitor interfaces with external systems.
• Create ad hoc reports per user specifications.

Scope, Purpose, and Frequency of Contacts

Frequent interaction with IT staff and end-users, including health system staff, management, or physicians.

Experience Required

• 6-10 years' experience required.
• Experience with FDB or Medispan.
• Experience with Omnicell or Pyxis Pharmacy or clinical background.
• Familiarity with med load and willow inpatient charging, including updates for HCPCS, medication costs, and regulatory modifiers.
• Decision Support experience a plus.
• Strong technical and interpersonal skills.
• Self-motivated and detail-oriented.

Education Requirements

• High School/GED required.
• Bachelor’s Degree preferred.

Special Requirements

• Epic Willow Certification preferred.
• Certified Pharm Tech preferred.
• Not Required.
• Healthcare experience in hospital, medical practice, or health system preferred.
• Application specific certification/proficiency within 90 days of hire if applicable required.