Application Analyst I

Responsibilities

• Oversight of Oracle ERP applications like XStore, SIOCS and CE.
• Provide assistance when needed to ensure systems and system processes are monitored, maintained, and running smoothly.
• Act as a technical point of contact to fix application and systems issues - usually on an immediate basis.
• Support the design, implementation, and optimization of Oracle Xstore Point of Sale (POS) systems.
• Act as a bridge between business stakeholders and technical teams, ensuring Xstore solutions meet business needs and align with organizational goals.
• Provide functional, and technical support, troubleshooting, and guidance to end users.
• Troubleshoot and resolve system-related issues in a timely manner.
• Create and maintain training and process materials/documentation.
• Create functional documents such as training instructions for end users.
• Assist with training end users on software systems.
• Act as a liaison between business teams, technical teams, and vendors to facilitate communication and project progress.
• Provide business applications and technical assistance when applications are being designed, developed, and tested.
• Participate in all phases of Software Development Life Cycle (SDLC).

Qualifications

• Bachelor’s degree and at least 3 years of applications support experience or equivalent combination of education and experience.
• 1+ years’ experience with Oracle POS and related Oracle ERP applications.
• Excellent communication (Written & Verbal) and interpersonal skills.
• Demonstrated analytical and problem-solving skills.
• Strong attention to detail.
• Proactive attitude.
• Willingness to learn.

Physical Requirements

• Ability to maintain a seated or standing position for extended durations.
• Capability to lift 15 pounds periodically.
• Able to navigate and access all facilities.
• Skill to effectively communicate verbally with others, both in-person and via electronic devices.
• Close vision for computer-related tasks.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Pay and Benefits

The pay range for this position is $51,000- $62,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here.