Application Administrator – Engineering Applications

About The Role

The IT Applications group owns and operates a growing number of large and unique applications. We are seeking a highly motivated and experienced Application Administrator to manage, maintain, and optimize our critical business applications, preferably experience in managing Engineering applications / tools.

Key Responsibilities

• Install, configure, upgrade, and maintain application software across Windows and Linux server environments.
• Monitor application performance, troubleshoot issues, and resolve complex production problems in a timely manner.
• Develop and maintain documentation, including standard operating procedures (SOPs), application maps, and configuration guides.
• Manage user access, security permissions, and application-specific settings.
• Perform root cause analysis for recurring incidents and implement preventative measures.
• Application license management and provide license usage metrics as needed to the business.
• Participate in discussions related to Hardware/Storage cluster changes with internal and external stakeholders and coordinate changes.
• Participate in efforts to migrate on-premises applications to the AWS platform.

Experience

• 5+ years of experience as an Application Administrator, System Administrator, or in a related technical role.
• Demonstrated experience administering and supporting mission-critical enterprise applications.

Technical Skills

• Experience in providing IT support for Engineering applications - installation, license management & configuration.
• Proficient in administering and troubleshooting both Windows and Linux Servers.
• Good working knowledge of core AWS services, deploying and managing applications in AWS.
• Proficiency in at least one scripting language (PowerShell, Bash, Python) for automation and system management.
• Knowledge of Azure AD / SAML, SSL Certificates is preferred.
• Basic knowledge of database concepts and experience interacting with SQL (e.g., SQL Server, MySQL, PostgreSQL) is preferred.
• Basic knowledge in general User administration/AD, Security, Network, Storage, Virtualization/ VDIs and backups.
• Experience with License management tools, OpenLM or similar (Nice to have but not mandatory).

Education

• Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, Software Engineering, Electrical Engineering.
• Preferred: Master's in Computer Science, Master's in Information Systems, MBA.

Industry Experience

• IT Services / Enterprise IT
• Cloud Computing (AWS)
• Engineering Software Tools
• Enterprise Application Management
• Systems Administration