Application Administrator

Job Responsibilities

• Administers and maintains enterprise applications.
• Ensures application availability, performance, and compliance with internal SLAs and security policies.
• Manages user roles, permissions, and access controls using tools like Active Directory and Entra ID.
• Collaborates with vendors and internal teams on upgrades, patches, and integrations.
• Maintains user access and ensures data security.
• Monitors application logs and performance metrics; proactively identifies and resolves issues.
• Documents configurations, workflows, and change management activities.
• Supports onboarding/offboarding processes and application provisioning.
• Participates in audits, risk assessments, and incident response related to application security.

Job Skills

• Strong technical knowledge of operating systems, software applications, and networking concepts.
• Excellent troubleshooting and problem-solving skills.
• Proficiency in managing cloud-based and on-premises applications.
• Familiarity with scripting (e.g., PowerShell, Python) and automation tools.
• Strong communication and collaboration skills.
• Ability to work independently and as part of a team.
• Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills.

Requirements

• Bachelor’s degree in an IT related field or equivalent education and experience.
• Three years of experience in IT, preferably in application administration or systems administration/support.