Appliance Service Technician

About the role

Northeastern Appliance Service is seeking an Appliance Repair Technician to join our growing team. As the exclusive service partner for Sub-Zero, Wolf, and Cove throughout much of the Hudson Valley, Bronx, Brooklyn, and western Connecticut, we provide our technicians with factory training, premium customers, and long-term career growth. If you're an appliance repair professional who takes pride in delivering exceptional customer service and wants to work with the industry's leading luxury appliance brands, we'd love to hear from you.

Responsibilities

• Diagnose, troubleshoot, and repair premium residential appliances, including refrigeration, cooking, and dishwashing equipment
• Deliver exceptional customer service while educating customers on repairs and maintenance
• Complete accurate service documentation, maintain company equipment, and safely perform repairs in customers' homes

Qualifications

• Minimum 2 years of appliance repair experience (we are open to training determined individuals)
• Valid driver's license with a clean driving record
• Strong mechanical and electrical troubleshooting skills
• Experience servicing Sub-Zero, Wolf, and Cove products is a plus
• Excellent customer service and communication skills
• Comfortable using mobile technology to document repairs and complete work orders
• Ability to lift up to 60 lbs., push up to 100 lbs., and pull up to 50 lbs.

Benefits

• Competitive annual earnings of $54,000–$120,000+ with overtime and bonus opportunities
• Company vehicle, uniforms, and specialty equipment provided
• Paid factory certification and ongoing technical training
• Health insurance
• 401(k) matching
• Paid vacation, holidays, and sick time
• Full-time, year-round employment
• Technical support from an experienced team
• Career advancement opportunities with an established and growing company

Schedule

Full-Time | Monday–Friday