Appliance Repair Service Professional

Responsibilities

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Effectively communicate with the customer to ensure they understand the services needed.
• Order parts and ensure efficient use of company materials.
• Collect payment for work performed.

Requirements

• High school diploma or equivalent.
• Valid driver’s license and clean driving record.
• Previous experience of one year or more in appliance repair is a plus!

Qualifications

• Exceptional Customer Service: Show empathy toward the customer and accurately diagnose and solve their problems.
• Getting from Diagnosis to Solution: Help the customer understand what needs to be done to resolve their issues quickly.
• Quality of Work: Ensure the job gets fixed correctly, the first time, using critical thinking and problem-solving skills.
• Efficiency: Be efficient with your time and the speed at which you can complete repairs.
• Punctuality and Reliability: Be available and show up on time to meet customer needs.
• Pride in the Details: Keep your work vehicle clean and organized, and value attention to detail in completing customer information and reports.
• Ongoing Training: Take advantage of training opportunities to expand your knowledge and skills.

Benefits & Pay

• The pay range for this position is $40,000 to $70,000 per year, depending on your experience in appliance repair.
• You also will have the opportunity to earn bonuses and spiffs.

Schedule

No nights or weekends.

We value having a solid work-life balance. We work to make a living, without being overworked.

Training

We will train you and help you build a career. The Mr. Appliance Academy is designed to take you from Apprentice to Master Technician quickly.

Company Provided Perks

• Company vehicle
• iPad
• Other perks

Benefits

• Health, Dental, and Vision benefits are offered after 90 days of employment.
• PTO: accumulated when you work and also paid holidays

Team Environment

We stand by our culture and build our team with people that love what they do.