Apple & Windows Operating Systems Lead

Responsibilities

• Administer and maintain Windows Server (cloud/on-prem) and Mac OS environments
• Install, configure, patch, and upgrade operating systems and enterprise applications
• Manage Active Directory integration, group policies, and user accounts
• Maintain system security controls in compliance with FISMA standards
• Perform system backups, recovery, and continuity operations
• Coordinate with network teams for LAN/VLAN connectivity and firewall configurations
• Maintain system documentation, configuration baselines, and asset inventory
• Evaluate and recommend hardware/software solutions
• Provide Tier II/III support to users and stakeholders
• Participate in change control processes and system upgrades

Qualifications

• Experience supporting Apple/Mac enterprise environments
• Strong knowledge of: Active Directory, Group Policy, Windows Server (2016/2019/2022)
• Experience with cloud environments (e.g., AWS GovCloud, Azure)
• Familiarity with FISMA, NIST security controls, and federal IT compliance frameworks
• Strong troubleshooting and system optimization skills

Education

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)

Clearance

• Must be able to obtain and maintain an NRC security clearance (Public Trust or higher)

Preferred Qualifications

• Microsoft certifications (e.g., MCSA, MCSE, Azure Administrator)
• Apple certifications (e.g., ACSP, Jamf certifications)
• Experience in federal or regulated environments
• Experience supporting HPC or scientific computing environments

Work Environment

• Onsite – NRC Headquarters (Rockville, MD) with support to NRC data centers and cloud environments
• Noise level: Medium
• Standard hours: 8:00 AM – 5:00 PM
• Amount of Travel: Participation in on-call rotation

Wage Information

• Target salary range: $135,000 - $205,000

Physical Demands

• Regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear
• Regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl
• Regularly required to lift up to 10 pounds; frequently required to lift up to 25 pounds; and up to 50 pounds
• Regularly required to use vision including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

Additional Job Information

• Company: TekSynap
• Location: Rockville, MD
• Type of environment: Onsite – NRC Headquarters (Rockville, MD) with support to NRC data centers and cloud environments
• Work schedule: Standard hours: 8:00 AM – 5:00 PM
• Amount of Travel: Participation in on-call rotation
• Ability to respond onsite within 1 hour if required
• Work authorization/security clearance: U.S. Citizen, Public Trust or higher security clearance
• Benefits: Competitive benefits package including health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays
• Drug-free workplace policy
• Text message notification for interviews and employment status
• Consent to receive text messages regarding your interview and employment status
• Equal Employment Opportunity policy