Platform and System Lead

Salesforce CRM Oversight

Lead system configuration, integration, and ongoing refinement of Salesforce to support intake, case management, stakeholder tracking, and reporting.

Cook up close with Momentum platform partners and Willdan technical teams to ensure smooth data flow and reporting alignment.

Public Website Development

Oversee design, user experience, and backend development of the Program's website.

Collaborate with web developers, content strategists, and equity partners to ensure usability, accessibility, and alignment with LL97 messaging.

Manage rollout of dynamic features, including the LL97 Building Directory, Service Provider Directory, and Case Studies Library.

User Portal and LMS Buildout

Guide development of a secure, intuitive portal for building owner, contractors, and service providers to access resources, training, and project support.

Oversee launch of the learning management system to host onboarding, compliance, and workforce development trainings.

Ensure seamless integration with the CRM, website, and backend systems to track user progress and engagement.

Digital Strategy & Vendor Management

Serve as primary liaison to web developers, LMS providers, and third-party IT vendors.

Develop technical requirements, manage implementation timelines, and ensure quality assurance and scalability.

Oversee system testing, launch, and refinement based on stakeholder feedback.

Manage vendor relationships and oversee third-party IT vendors.

Data Governance, Usability & Oversight

Ensure accurate, standardized, and secure data collection across all platforms.

Implement feedback loops to continuously improve usability—especially for underserved communities and MWBE service providers.

Support system performance monitoring, dashboard integration, and reporting functionality.

Identify opportunities for improvement and recommend enhancements to digital systems and service delivery.

Coordinate platform audits to ensure system integrity and compliance with standards and policies.

Team Development & Collaboration

Provide guidance to staff, interns, and contractors on platform usage and best practices.

Facilitate internal training sessions as needed to improve digital fluency and data quality across teams.

Foster a collaborative, inclusive, and innovative work environment that supports continuous learning and equity in design.