Appeals Referee

Description of Work

This position is responsible for conducting hearings, reviewing evidence, and issuing fair and timely decisions on appeals cases. Work involves supporting due process by ensuring all parties have the opportunity to be heard and understood. As an Appeals Referee, you will perform the following duties:

• Conduct Hearings: Schedule, manage, and oversee appeals hearings while following due process standards.
• Evaluate Evidence: Analyze testimony and documents to resolve conflicting information and determine credibility.
• Draft Decisions: Prepare clear written decisions that explain findings of fact, legal issues, and the reasoning behind outcomes.
• Provide Guidance: Explain procedures, rights, and policies to unrepresented parties and answer related questions.
• Supervise Staff: Oversee clerical support, review performance, and resolve complaints and grievances.
• Travel for Hearings: Attend hearings in multiple counties and support other offices as needed.

Work Schedule and Additional Information

Full-time employment. Work hours are negotiable with a 30-minute lunch break, Monday - Friday. Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Pittsburgh. The ability to telework is subject to change at any time.

Pay

In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

Minimum Experience and Training Requirements: Four years of experience in the determination of unemployment compensation claims, including adjustments, overpayments, and appeals supplemented by 6 college level credits in English composition or other related English courses; or Four years of professional experience which involves the application of taxing or benefit-paying provisions of the Unemployment Compensation Law in order to determine compliance, to improve Unemployment Compensation program operations, or to train others in the application of the law supplemented by 6 college level credits in English composition or other related English courses; or Graduation from an approved school of law and certification of admission to the bar of the Supreme Court of Pennsylvania and one year of experience in the practice of labor law; or An equivalent combination of experience and training which includes 6 college level credits in English composition or other related English courses. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform essential job functions.