API Integration Operations Manager, Hotels & Travel - TikTok Local Services

Responsibilities

• Lead API integration programs for hotel groups, OTAs, and other supply partners, from onboarding to launch and post‑launch optimization, to support supply expansion and business growth.
• Work across internal teams and external partners to define integration plans, align priorities, and ensure smooth execution across business and technical workflows.
• Manage end‑to‑end delivery of hotel direct‑connect and OTA integrations in the U.S. market, including go‑to‑market planning, partner alignment, risk management, issue escalation, and launch coordination.
• Partner with U.S. business and BD teams to strengthen partner connectivity, support new product capabilities, and improve conversion performance.
• Develop scalable processes and best practices to improve integration efficiency, execution quality, and long‑term operational effectiveness.
• Track key integration and business metrics, identify operational or system gaps, and drive continuous improvement through data analysis and cross‑functional collaboration.

Qualifications

Minimum Qualifications

• Bachelor’s degree or above, with 5+ years of experience in product operations, partner integration, API operations, or related fields.
• Fluency in Chinese is required to collaborate with product, engineering and cross‑functional stakeholders based in China.

Preferred Qualifications

• Hands‑on experience with API, SaaS, or system integrations, with the ability to manage cross‑functional projects and drive execution in complex environments.
• Strong communication and stakeholder management skills, with experience supporting partner onboarding, go‑to‑market execution, and ongoing collaboration.
• Self‑motivated, well‑structured, and results‑oriented, with the ability to manage multiple priorities in a fast‑paced, cross‑time‑zone environment.
• Experience in hospitality, OTA, travel technology, hotel connectivity, B2B platforms, or SaaS integration is a plus.

About TikTok

TikTok is the leading destination for short‑form mobile video. Our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, with additional offices worldwide.

Why Join Us

Inspiring creativity is at the core of TikTok’s mission. Our innovative product helps people authentically express themselves, discover and connect. We foster a global, diverse team that creates value for communities, embraces curiosity, humility, and a rapid‑learning “Always Day 1” mindset, and turns challenges into opportunities for impact.

Diversity & Inclusion

TikTok is committed to an inclusive workplace where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and strive to reflect the many communities we serve.

TikTok provides reasonable accommodations in recruitment for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other protected reasons. Requests can be made via this link.

Pay

The base salary range for this position in the selected city is $151,050 – $258,400 annually. Compensation may vary based on qualifications, skills, experience, and location, and may include discretionary bonuses, incentives, and restricted stock units.

Benefits

• Day‑one access to medical, dental, and vision insurance
• 401(k) savings plan with company match
• Paid parental leave
• Short‑term and long‑term disability coverage
• Life insurance and wellbeing benefits
• 10 paid holidays per year
• 10 paid sick days per year
• 17 days of Paid Personal Time (prorated upon hire, increasing with tenure)